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Willand

    Proactive Sales Advisor - Willand, Devon, United Kingdom - Green Orchard Recruitment Ltd

    Green Orchard Recruitment Ltd
    Green Orchard Recruitment Ltd Willand, Devon, United Kingdom

    1 week ago

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    Description

    Green Orchard Recruitment have been engaged by a fantastic Mid-Devon based business to manage the recruitment of an Internal Sales Advisor to join them on a permanent basis.

    As an Internal Sales Advisor, your primary responsibility will be to ensure enhanced customer satisfaction, drive increased sales, and foster customer loyalty.

    You'll proactively identify and engage prospective business contacts, utilising consultative selling techniques to meet sales targets.

    Additionally, you will play a crucial role in maintaining the integrity of the customer database by updating records and cleansing dormant accounts.

    Operating from Willand, Devon, our client boasts a catalogue of over 3,500 product lines sourced from more than 75 top brands in the industry.

    Execute the customer call list programme, maintaining and updating the customer database with pertinent information.
    Collaborate within a designated 'business pod', managing accounts alongside the Business Development Manager.
    Work closely with business partners to identify growth opportunities within the account base and achieve team targets.
    Handle initial calls to smaller customers, escalating significant issues to the Internal Sales Supervisor.
    Contribute to new business development and account growth through regular contact, promotion follow-ups, and marketing support.
    Undertake necessary administrative duties to ensure the smooth operation of the Internal Sales department.
    Identify and escalate priority issues or opportunities to the Internal Sales Supervisor and business partners.
    Provide support to the Customer Service department as required, undergoing full training when necessary.

    Extensive experience in telephone sales, including outbound calls to both existing and new contacts.
    Hands-on sales experience with proficiency in call centre systems and numerical data management.
    Exceptional telephone manner and strong communication skills.
    Familiarity with Customer Service principles and Microsoft programs.
    Ability to interpret numerical data and maintain accurate reports and databases.
    Demonstrated capability in building lasting customer relationships.
    Experience within a B2B sales environment (Desirable).

    Competitive salary (£25,000 per annum).
    ~25 days annual leave per annum, increasing to 30 days with service.
    ~ Additional discretionary profit-led quarterly bonus scheme.
    ~ Company pension scheme.
    ~ Staff discounts.
    ~ Cycle to work scheme.
    ~ Social events including Summer BBQ and Christmas party.

    5 hours per week, Monday to Friday.

    The business operates hybrid working, which will be available for this post once the initial onboarding and training process is complete.

    Our Candidate and Privacy Policies explaining how we will use your information is available on our website.
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