Account Manager - Manchester, United Kingdom - JP Recruitment Agency Ltd

    JP Recruitment Agency Ltd
    JP Recruitment Agency Ltd Manchester, United Kingdom

    2 weeks ago

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    Description

    Job Description

    JP Recruitment are hiring on behalf of our client in Tameside. They are a well-established manufacturing company. They require an experienced account manager to join their team. The successful candidate will be responsible for solely looking after a large client account.

    Duties Include but not limited to:

    · Looking after a specific customer; building and maintaining relationships.

    · Taking orders over the phone and through the online system.

    · Looking after the process from start to finish, processing orders, tracking orders, and finalising them.

    · Liaising with internal department such as production to check the progress of orders and time frame for deliveries.

    ·Project management , Liaising with the project/art department to create bespoke orders for example, the customer logo needs to be on the products.

    Candidate Specification:

    · Strong account management and customer service skills.

    · Confident and can hit the ground running.

    · Straight talking and down to earth

    Salary:

    · £26K to start.

    Working Hours:

    · Rotating hours weekly

    · 9am-5pm Week 1

    · 8am-4pm Week 2

    Responsibilities

    • Work cross functionally within the company to communicate with all stakeholders in customers' success
    • Create and maintain relationships with customers to better understand and achieve their needs
    • Make visits to our customers to identify opportunities for growth within our platform
    • Manage all reporting about the health of customers' accounts

    Qualifications

    • Previous account management experience
    • Articulate and well accustomed to a client facing role
    • Willingness and ability to travel