- Ensure customer service is of the highest standards at all times
- Be a role model for your team and with your own service standards
- Ensure all store and company sales targets, operations goals, policies and procedures are met and maintained
- Actively liaise, communicate and develop good relations with your team and Senior Management
- Maintain a high performance team through effective management of productivity, individual targets, employee relations and coaching on areas of development
- Manage and maintain staff scheduling and meet payroll budgets, remaining reactive to trading patterns
- Rota your team effectively and ensure optimum cover during peak trading periods
- Protect the Kurt Geiger brands and ensure all team members meet personal presentation standards
- Ensure your store maintains excellent visual presentation which is consistent with company guidelines
- Embody the KG DNA of: Customer Focused, Brand Focused, SHINE, Driven & Inclusive
- Previous retail management experience
- Background with a fashion-forward footwear, accessory or fashion brand
- To be a customer service ambassador
- Proven ability to drive sales and team working to KPI's
- To be immaculately presented and representative of our luxury/fashion forward brand in every way
- Competitive basic salary
- Bonus structure
- Gorgeous shoes each season
- Amazing employee discounts
Branch Manager, - Birmingham, United Kingdom - Kurt Geiger
Description
The teams in our stores are the key drivers to our success and as the Manager you are responsible for orchestrating all aspects of the responsibilities needed to ensure the store continues to achieve over and above the ordinary.
You will be an inspirational leader, displaying excellent management skills along with identifying and nurturing talent to encourage career development and employee satisfaction. Excellent communication skills will allow you to embed and drive the Kurt Geiger DNA in the team, along with ensuring all back of house and operational procedures are adhered to.
We are driven, challenging and exhilarating so you must enjoy working to and exceeding KPI's.
In return for your hard work and commitment, you will receive a competitive salary, generous bonus package, beautiful shoes and amazing employee discounts
Requirements
WE NEED YOU TO:
YOU WILL NEED:
Benefits
BENEFITS OF JOINING THE TEAM: