Marketing Coordinator - Bishop Auckland, United Kingdom - 11Arches

Description

In the coming years, we will open 11Arches Park, the newest theme park in the UK - extending Kynren's groundbreaking epic live action show and immersing you in a thrilling travel through time.

The onsite production team is expanding rapidly because of our growth plans, and we are looking to build a full team fit for year-long operations.

Therefore, we are searching for an enthusiastic and talented Marketing Co-ordinator who can work autonomously to enhance our day-to-day marketing activities.

We are looking for someone with a positive, can-do attitude and entrepreneurial spirit, prior experience is desirable but not necessary as 11Arches will provide you with all the training you need to be successful.

To manage all marketing platforms for 11Arches, including our website and social media accounts, developing content that is engaging, up-to-date and reactive.

To co-ordinate the day-to-day activities of the Marketing department, working closely with the Marketing Director to build the 11Arches brand to increase our exposure and reach in the UK.

• To consistently update our website content, being responsive to referral traffic and developing content that boosts website activity and ticket sales.
• To support the daytoday management of our social media channels, ensuring that we post regularly to engage our audiences.
• To ensure consistency of brand message and style on all work, managing the asset library (logos, photos, and videos), ensuring that it is clearly labelled and organised.
• To prepare social media content plans, scheduling posts that are consistent with Kynren's identity whilst also posting reactively with live content.
• To help to coordinate social media content, creating videos and photographs for marketing collateral.
• To manage all communications on social media platforms by responding to queries in a timely manner, providing excellent customer service.
• To manage the marketing calendar, updating your progress on the marketing activity planner and carryingout administrative tasks.
• To run marketing reports relating to ticketing and customer data, monitor website activity and measure the effectiveness of our social media content.
• To manage all review sites e.g., TripAdvisor /Google reviews, keeping all information up to date and ensuring reviews are responded to.
• To be the key point of contact for Travel Trade, organising direct visits and telephone calls with key coach operators, promoting the Kynren product and developing personal relationships.
• To work closely with the local community, attending exhibitions and networking events to promote Kynren and start to pique interest in the 11Arches theme park.
• To manage the bookings programme, monitoring key clients to ensure that Kynren achieves its forecasted sales plan.
• To proactively develop relationships directly with the local media, pursuing stories and promoting PR opportunities that are happening on site.

• Personable, friendly, and confident manner.
• Highly organised and efficient to manage the booking process for all groups, from interest to purchase.
• Good ICT skills with a thorough knowledge of the Microsoft package, including Word, Excel, PowerPoint.
• Resilient and able to work to a strict schedule.

• Experience of working on social media platforms.
• Creative skills including photography and videography suitable for daytoday social media content.
• Adobe InDesign and Adobe Photoshop.

Please note that this job description and person specification is not intended to be prescriptive or exhaustive; it is a framework to outline the main areas of responsibility.

Other duties may need to be allocated from time to time to ensure an efficient service during the 11Arches events season.

• Company events
• Company pension
• Enhanced maternity leave
• Enhanced paternity leave
• Free parking
• Life insurance
• Sick pay
• Work from home

• Monday to Friday

• Digital marketing: 1 year (preferred)