- Attending project pre-start meetings and progress meetings.
- Writing letters to confirm appointments and informing residents of planned works.
- Aftercare visits and collating Customer Satisfaction Forms when work is complete and reporting findings for Quality Assurance.
- Managing & resolving difficulties and complaints regarding planned work by negotiating with all parties
- Supporting and planning social value events within the community
- Creating resident liaison strategies for all projects and contracts.
Liaison Officer - Manchester, United Kingdom - IONIC Recruitment
Description
Long Term Temporary months, potential to go permanent£An established contractor specialising in fire safety and electrical services throughout the UK
are actively looking to recruit a Resident Liaison officer on a permanent basis to start on a project due to continuous growth and securing a new large-scale M&E upgrade.
They are looking to appoint a Resident Liaison Officer with experience of working in occupied high rise social housing blocks working with the teams and tenants to ensure the work is completed on time.
The project includes M&E upgrades to 7 x high rise blocks including new fire alarms, lighting, PA systems, boosted cold water system, Automatic Opening Vents (AOVs) and associated builders works.
The project is due to run for a period of 18 months, and it is a great opportunity for a permanent role with a strong pipeline of similar sized projects in the North West following completion.
Booking appointments face to face or over the phone with residents/customers for planned works.Please email me an updated CV if this job is of interest to you to apply or contact Jess on (phone number removed)
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