Administrator - Kingston upon Thames, United Kingdom - Daniel Owen Ltd

Description

Monday-Friday
9am-5pm

24-25K
Permanent position
Must have previous experience within social housing.


Responsibilities:
Act as the main point of contact for all queries relating to voids, mutual exchanges and complex works for both internal and external parties
Planning in attendances for our Supervisors and Contractors.
Providing both a high level of customer service and administration.
Arranging appointments for customers and on occasions residents with trades people in a cost effective and organised manner
Issuing of job orders to sub-contractors.
Coding and completing work orders based on specifications issued using NHF SoR's
Issuing quotations/specifications and any VO's to our client in an accurate and timely fashion.
Dealing with queries and changing appointments.
Rescheduling appointments for complex and day to day works using our Opti-time/DRS planning tool
Logging current jobs onto our job management system/database
Working with Supervisors and trades people to organise and schedule work
Updating and changing information as the works order progresses
Checking the asbestos register to mitigate risk dependant on works to be carried out.
Checking the EPC register, if not available, organise for one to be conducted.
Liaising with energy suppliers on an ad-hoc basis.
Ordering any equipment/materials required for the job
Printing out of key information to be left pre and post void works.
The key person communicating between our client, supervisors and contractors and able to chair meetings.
Keeping all activity logged and up-to-date in an accurate manner via utilisation of a voids tracker.
Liaising with staff at various working sites keeping them up-to-date with progress information
Follow the company's policies and procedures at all times
Cooperate with colleagues from other departments in a timely manner when necessary
Provide information to your line manager in a timely manner when requested to do so
Follow and support policies, procedures, initiatives and work instructions related to sustainability improvement and environmental compliance