Client Representative - Birmingham, United Kingdom - CONNECTED L GROUP

CONNECTED L GROUP

Verified Company

Birmingham, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

As a Client Representative, you will play a crucial role in ensuring exceptional customer satisfaction. You will be the frontline ambassador of our brand, interacting with customers, addressing their inquiries, and providing support. We are looking for a dynamic individual with excellent communication skills and a passion for delivering outstanding service.

Responsibilities:

Develop and maintain strong relationships with clients, understanding their needs and offering tailored solutions.
Serve as the main point of contact for client inquiries, ensuring prompt and effective resolution of issues.
Collaborate with internal teams to deliver highquality services/products aligned with client expectations.
Identify growth opportunities within client accounts and strategize to expand business relationships.
Regularly update client records and maintain accurate documentation of interactions.

Requirements:

Proven track record in client relationship management or a similar role is preferred.
Exceptional communication and interpersonal skills.
Strong problemsolving abilities and a customercentric approach.
Ability to work collaboratively in a fastpaced environment.

Job Types:
Full-time, Permanent

Salary:
From £23,356.96 per year

Benefits: