Receptionist / Front of House Team Member - London, United Kingdom - Sotheby's Institute of Art

Sotheby's Institute of Art

Verified Company

London, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Position:
Receptionist / Front of House team member

Location:
Sotheby's Institute of Art-London, Bedford Square

Reports To:
Head of Facilities and Operations

Contract:
Permanent

Role: 35 hours per week (1.0 FTE)

Role Purpose:

Responsible for the smooth running of the Reception area you will have a strong customer service background and experience of working in a receptionist or customer facing role.

As the initial public face of the Institute you will provide a professional, confident, friendly and helpful interaction with visitors, staff and students.

The role will also involve providing general administrative support to members of other departments as required.

Responsibilities

Welcoming visitors to the Institute and directing them to the appropriate department
Supporting students with their queries and directing to the appropriate person when necessary
Adhoc support to the Director of the Institute in organisation of meetings, Institute events and administrative tasks as required
Providing support to the Head of Facilities on projects
Working closely with other departments providing administrative support
Dealing with incoming and outgoing mail on a daily basis
Provision of cover for other team members who are away including setting up classrooms and cafe area
Assisting the Facilities team in ensuring compliance with Health and Safety policies and associated statutory requirements
Assuming role of Fire Marshall during building evacuations

Essential skills and experience

Experience of working in a customer facing environment or busy reception
Smart and presentable in appearance
Ability to communicate clearly, effectively and politely with customers.
High level of interpersonal skills
Organisational skills and IT Literate
Proactive, reliable and with an eye for detail
Ability to be able to work on own initiative and as part of a team
Proficient in the use of Microsoft Office including Excel, Word, PowerPoint and Outlook
Experience of delivering a proactive service
The ability to work flexible hours on occasion such as staying late to support Institute events, is desirable

Please note the following:

Please submit your CV and a covering letter addressing the criteria set out in the job description and person specification

Please state where you have seen this role advertised.

Please include details of 2 referees, one of which should be your current / most recent employer. Referees will not be contacted without seeking prior agreement with applicant.

Applicants must have the right to work in the UK

Job Types:
Full-time, Permanent

Salary:
£24,000.00-£27,000.00 per year

Benefits: