Team Manager - Morpeth, Northumberland, United Kingdom - Piramal Pharma Solutions

    Piramal Pharma Solutions
    Piramal Pharma Solutions Morpeth, Northumberland, United Kingdom

    Found in: Jooble UK O C2 - 2 weeks ago

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    Description

    This role is responsible for the full order to cash process within SAP SD module and provides the key interface between the Customer and the Piramal Morpeth Site.

    The CS&L Team Lead is responsible for supplying customers with accurate and timely information on the status of their orders including information on delivery dates, reliable availability dates for their products and handling any queries they may have.

    Ensuring customer orders are fully prepared and booked for transport with relevant documentation in a timely manner. Lead a small team to deliver excellent Customer Service to all Piramal Clients


    • Be the Demand Planner & Supply Chain S&OP Champion
    • Process customer orders including commercial product, samples, letters of credit
    • Maintain customer master data integrity
    • SAP SD user – knowledge of relevant SAP functionality, coupled with strong numeracy and high IT / PC literacy
    • Ideally worked in a Contract Manufacturing Pharmaceutical Organization or highly regulated industry
    • At least 3 years experience of leading a team &/or cross functional projects
    .

    • Good knowledge of Supply Chain processes and principles within the business and their impact on the delivery of customer service
    .

    • At least 3 years experience working in a Logistics Import/Export role with excellent understanding of customs requirements.

    Job Type:
    Full-time

    Casual dress

    • Company pension
    • Health & wellbeing programme
    • On-site parking
    • Private medical insurance
    • 8 hour shift
    • Day shift
    • Monday to Friday
    Logistics: 3 years (preferred)