Office Support Coordinator - Bury St Edmunds, United Kingdom - Hales Group

    Hales Group
    Hales Group Bury St Edmunds, United Kingdom

    2 weeks ago

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    Full time
    Description

    Office Support Coordinator Haverhill £26,400 per annum Monday to Friday (07:30-17:00) and one weekend in five (Saturday- 8am-8pm, Sunday 09:00-18:00 Weekend working is home based) Permanent Our client based in Haverhill, is seeking an Office Support Coordinator to join their well-established team on a permanent basis.

    Reporting to the Office Support Team Leader, you will be working within a friendly and dynamic team, assisting with the scheduling, coordination and administration of the department.


    Key Duties and Responsibilities:

    • Process all sales orders and prepare quotes for the team
    • Ensure effective scheduling of installation work ensuring that all issues related to the work have been covered
    • Make the Finance team aware of all services and products that can be invoiced, and ensure that all service contracts are invoiced
    • Support the installation engineers and contractors on a day to day basis, escalating any issues to the Team Leader
    • Communicate changes to costs and delivery times to the Sales team
    • Ensure compliance with the Working Time Regulations and escalate any potential issues
    • Ensure that all required products have been ordered and dispatched to the relevant customer/engineer in a timely manner
    • Ensure all work is updated on the relevant computer system, and administrative tasks are completed and factually correct
    • Ensure all travel arrangements are in place for engineer

    Key Skills:

    • Strong organisational skills and the ability to multitask
    • Strong sense of initiative and ownership
    • Proven ability to build good relations and meet customer expectations
    • Microsoft Office experienced
    • Experience in a similar role is desirable If you are interested in this role, please apply with an updated CV, or call the office on (phone number removed) for further information