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    Windows Desktop Engineer - City of London, Greater London, United Kingdom - Red 10

    Red 10
    Red 10 City of London, Greater London, United Kingdom

    Found in: Jooble UK O C2 - 5 hours ago

    Default job background
    Description
    The position will require an engineer capable of building key relationships with end users, including VIP/Executives/Senior Management and their support staff
    Troubleshooting of IT incidents
    Providing 1 st through 3 rd line support
    Provide support for all incidents and service requests for all IT systems/services
    Providing support in person, over the phone and using MS Teams
    The ideal candidate will be experienced across a variety of IT support skills.

    They will follow the change management process to ensure changes to the Desktop infrastructure follows the agreed process and do not cause unplanned outages and manage and maintain the accuracy of the Desktop infrastructure components held in the Configuration Management Database by following the agreed configuration management process.

    Global financial company
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