- First degree or equivalent professional qualification or experience
- Recognised management/contract management qualification or equivalent management experience in a complex setting
- PRINCE 2 Foundation and Practitioner or equivalent.
- NVQ Level 4 Facilities Management
- Experience of working within a fast-paced Cleaning environment.
- Success in working collaboratively across professions and services.
- Able to work on own initiative.
- Experience of contract monitoring and/or management.
- Experience of implementing new systems and processes.
- Experience of project management.
- Demonstrable success in working collaboratively across professions and services within a Cleaning setting.
- Experience of amending and developing policies and procedures.
- Experience of producing reports for a range of audiences, including senior management, and presenting complex information in an appropriate manner.
- Analysis and utilisation of complex information
- Experience of budget management and financial reconciliation
- Experience of working in a complex health setting
- Demonstrable, detailed knowledge of operational processes with respect to cleaning within a large and complex NHS organisation, and the interaction of these services with clinical and operational services.
- Comprehensive knowledge of Cleaning services facilities management issues and relevant legislation and standards
- Stakeholder management and the importance of partnership working with a wide range of stakeholders.
- Comprehensive understanding of contract management metrics and KPIs.
- Knowledge of public procurement processes
- Knowledge of HR policies and procedures in relation to recruitment, appraisal, and performance management
- Good negotiating and communication skills with customer, contractor, and outside agencies.
- Ability to prioritise work, meet tight deadlines and work independently.
- Evidence of the ability to deliver training.
- Excellent time management.
- Excellent communication skills, including interpersonal skills, liaison and negotiation skills, writing and presentation skills.
- Budget and resource management.
- Developing and implementing policies, guidelines, and projects from initiation to completion
- Computer literate
- Ability to prioritise work, meet tight deadlines and work independently.
- Positive and effective team worker.
- Effective self-management
- The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of safe, kind, excellent.
- Understanding of the integration of good Facilities management into clinical care
Facilities Services Manager - Cambridge, United Kingdom - Cambridge University Hospital NHS Foundation Trust
Description
Job summary
The Facilities Services Manager will be responsible for overseeing the successful delivery of a range of in-house and contracted out services including, cleaning, patient catering, housekeeping, deep clean and equipment decontamination programme along with linen and laundry services.
You will need work with all colleagues within and external to CEFM to ensure successful delivery of these services within budget.
This role will form part of the senior management team within Facilities Services.
Main duties of the job
To manage and be the subject matter expert (SME) for all aspects of in house and contracted services within the post holder's portfolio.
To be the liaison point between Clinical teams and CEFM on issues relating services in the post holder's portfolio.
Responsible as the SME for working with Procurement colleagues and others to procure contracted services with the post holder's portfolio, ensuring a legally compliant route to market.
To provide advice to colleagues within CEFM and the wider Trust on services within the post holder's portfolio.
You will form part of a multi-disciplinary team, and will take the lead in overseeing the provision of the services of a range of contractors. The Facilities Services team members will have both group and individual responsibility for defined aspects of the service, contributing to the delivery of the Trust's overall objectives.
Oversight of the delivery of the complete Soft FM contract and support of delivery of the service. This includes the Trust Deep Clean and Equipment Decontamination Programme.
About us
Our Trust
Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke's Hospital and the Rosie Hospital in Cambridge. With over 11000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people - patients, staff and partners. Recognised as providing 'outstanding' care to our patients and rated 'Good' overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH's values - Together - Safe, Kind, Excellent - are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.
CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people's age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.
Job descriptionJob responsibilities
Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.
This vacancy will close at midnight on the 8th May 2024.
Interviews are due to be held on the 14th May 2024.
Benefits to you
We offer development opportunities and a wide range of benefits including on-site leisure facilities, shopping concourse, day nurseries and access to a great transport system with easy access to airports and rail travel.
Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases alternative working hours will be considered.
We welcome applications from the Armed Forces.
Person SpecificationQualifications
Essential
Desirable
Experience
Essential
Desirable
Knowledge
Essential
Desirable
Skills
Essential
Additional Recquirements
Essential
Desirable