E-commerce Listings and Customer Service - Birmingham, United Kingdom - G Decor Ltd

Description

Full Job Description

G Decor is looking to continue to build its fast-paced and innovative e-commerce team to continue and drive our continued online success.

We are looking for someone with a passion for eCommerce who wants to help drive our business forward using creative techniques whilst utilising data to make informed decisions.

You will have a large focus on driving revenue, through our own websites, Amazon, eBay, ETSY and Notonthehighstreet

• Work in line with G Decor's values of accountability, empowerment, & inclusiveness
• Look after
  Inventory, new listing on marketplaces, product descriptions and inventory management.
• Having a problemsolving attitude is must
• Be experienced in the management of a warehouse/ecommerce operation
• Have experience in working successfully in collaboration with others across teams & departments (Warehouse, Inventory, Photography and Customer Service).
• Be an effective role model demonstrating high levels of performance & professionalism with a continued focus on personal development
• Have a proven ability to inspire a diverse group on a large scale & to performance manage individuals & teams to get the best from them
• Have excellent interpersonal skills with the ability to communicate, influence, provide leadership & present information & ideas at all levels both internally & externally when required
• Ability to analyse data to support informed decision making & problem resolution
• Be able to organise & balance own workload with often conflicting priorities. Be able to demonstrate high levels of resilience.
• Be adaptable & flexible
• Have a high level of numeracy & IT literacy.

We offer

This role will give you an opportunity to work with a group of passionate people with fair pay and competitive benefits package.

We provide training, and support.


Tasks Will Include:

• Team management
• Working with Different Teams Warehouse, Inventory, Customer Service, Photography
• Allocating and following Tasks with your Team
• Looking for New Ideas and Ways to improve efficiency
• Maintaining the current workflow in order.
• Open the premises

We need you to have:

• Minimum of 2 years' experience working in ecommerce in a professional environment

- eBay, Shopify, Amazon & ETSY experience is desirable

• Strong copywriting skills, confident and fluent in English with strong grammar skills
• Good understanding of the principles of SEO
• Passionate about driving sales
• Proficient and confident with excel and creating and sorting large amounts of data
• Forwardthinking and the ability to embrace and drive change
• Used to working in an environment with a high level of product lines
• Independent and autonomous worker
• Flexibility with a handson approach and quick to react to the everchanging work around you
• Strong commercial awareness and desire to succeed
• You will be working directly with the Director and other Manager

What we can offer you:

• Free onsite parking
• 20 days holiday plus 8 bank holidays
• Pension scheme
• Staff discounts on all products

- £22,000 annual salary


Knowledge & skills required:

• Problem solving
• Decision making
• Concentration
• Attention to detail
• Teamwork
• Able to follow instructions and production schedules
• Able to act quickly when a problem arises.
• Good literacy and numeracy skills

Salary:
£22,000.00 per year


Benefits:

• Onsite parking

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Ecommerce: 3 years (preferred)

Work Location:
One location

Expected start date: 20/03/2023