Receptionist and Centre Administrator - Doncaster, United Kingdom - Bosch Group

Description

• Maintain effective administration for the day-to-day operation of the apprentice training programmes and training centre
• Support training centre reception duties and delegate satisfaction by offering guidance
• Encourage a supportive learning environment within the training centre, encouraging positive behaviours from all delegates and staff
• Liaising with Servace and clients in relation to the bookings of learner webinars, learner and staff hotel accommodation / requirements
• Support with planning and organising adhoc events and team meetings
• Support with planning and organising the training centre utilising ScheduleIT
• Data / administration input to cover learner starts, reviews, health & safety reports, functional skills and learner support funding, achievers, early leavers, certification into the LMS
• Support any data or systems related activities necessary for the maintenance of Government funded contracts
• Offer learner support when required and ensure all actions support learner safeguarding
• Supporting with client/programme requests as well as offering accurate advice on Levy and Non-Levy Contracts
• Support compliance by following process and accuracy in all work and data entry
• Produce reports where required
• Supporting with day to day requests from the operational team and any other Bosch Leaders.

• A good level of education with strong proficiency in English, Maths and ICT
• Highly computer literate with a good working knowledge of MS applications and data applications
• Must be able to prioritise own workload and meet target deadlines
• Good communication skills required
• Possess strong organisational skills
• Use balanced judgement and informed decision making in the delivery of his/her duties
• Display, at all times, a customer oriented, service provider attitude and be a positive ambassador for the company
• Take ownership of customer queries. Think partnerships. Work collaboratively with all members of the Bosch Mobility Aftermarket (MA) business.
• Understand the goals and operating targets of the business and the way in which he/she contributes towards the success of Bosch MA within the UK
• Engage in the process of improving our business processes by contributing ideas and suggestions

On offer is a competitive salary and pension contributions. With a great package of benefits including annual bonus, a health cash plan, life assurance and other discounted benefits. We will also provide opportunities for personal and professional development.