Service Support Administrator - Epsom, United Kingdom - Sartorius

Sartorius

Verified Company

Epsom, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We are looking for a Service Support Administrator to join our Customer Service Team in Epsom.

You will have strong experience within a support administration position or experience working as a scheduler in a fast - paced environment.

Do you have strong administrative experience and good communications skills? If so, there is a great opportunity for a Service Support Administrator position to join the Customer Service Team.

Service Support will remain the biggest differentiator to give us the competitive edge in the market.

It is the key Pillar of the Service Organisation in supporting the Service Engineers, implementing processes and coordination with cross functions.

Through this Sartorius can provide efficient service on time with more clarity through process, thereby gaining maximum customer satisfaction.

What you will accomplish together with us

Raising quotations
Creating service agreements
Updating customer details
Invoicing
Weekly Chasing of the service agreements with the customer
Checking Documentation received
Ordering service agreement consumables
Updating spreadsheets
Run Daily / Weekly / Monthly reports
Maintain good coordination within the Service team

What will convince us

Strong experience within a Support Administration position or
Experience working as a scheduler in a fast paced environment
Autonomous and organised, able to take ownership of varied processes
Independent, mature and selfdriven
Good English in written and verbal communication
Experience in SAP (Service Module) would be ideal though full training will be provided
Strong Excel skills
Attention to detail

What we offer

Our ambition is to simplify progress in life science research and the biopharmaceutical industry to help translate scientific findings into new therapeutics faster and more efficiently.

So that more people can obtain access to better medicine.

We have over 16,000 employees now at more than 60 production and sales locations worldwide are committed to this vision.

And together, we have grown strongly over the past years.

Do you also want to contribute to our vision? Grow with us and benefit from working with a Global Player that has kept its familiar atmosphere:

Opportunity for international career development:
A global network offering seminars and training sessions, expert and manager career paths

Open and highly collaborative culture:
Mutual support within teams and working as equals, team spirit and international collaboration

Work-life balance: Working from home at many sites

Intelligent working environment:
Working in smart buildings with the latest technology and equipment

Ambitious goals:
Sartorius plans to double its sales revenue approximately every five years and expects to grow its global team.