Collections Advisor - Rochdale, United Kingdom - Page Personnel - UK
Description
Opportunity to work for a leading financial services business- Excellent benefits
About Our Client:
Our client are a well established financial services business based in Rochdale, they are currently going through a period of growth and are looking for Collections Advisors to join their Recoveries team.
Duties of the Collections Advisor will be:
- As a Collections Advisor you'll be supporting customers with queries
- You'll work with customers over the telephone, giving them essential support and dealing with a wide range of disputes and queries.
- Setting up payment plans
- Maximise collections activity
- Problem and query resolution
- Ability to manage and prioritise workload
The Successful Applicant:
- To understand the customer's requirements, responding with professionalism and effectively; using your organisational skills to handle customer queries quickly and efficiently.
- Ability to work well under pressure.
- Experience in a customer focused role is preferable
- Proven experience in a regulated collections environment.
- Excellent verbal and written communication skills.
- Strong IT skills
What's on Offer:
- Attractive Salary DOE
- Remote / Flexible working
- 25 days holiday + bank holidays
- Pension
- EAP service and employee wellness plans
- Regular employee engagement events
- Contact
- Sara O'Brien
- Quote job ref
- JN
- Phone number
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