First Response Advisor - Liverpool, United Kingdom - Page Personnel - UK

Page Personnel - UK

Verified Company

Liverpool, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Working for a prestigious legal firm based in the city centre.

Full time role with progression opportunities.

About Our Client:

Our client is a reputable entity within the professional services sector.

They are a medium-sized firm located in Liverpool, known for their commitment to delivering top-notch services to their diverse clientele.

Providing first line support to customers and clients
Handling and resolving customer queries and complaints
Documenting customer interactions accurately for recordkeeping purposes
Collaborating with team members to improve customer service procedures
Participating in training and development activities to enhance skills and knowledge
Adhering to company policies and regulations
Assisting in other customer service related tasks as required
Promoting a positive image of the company at all times

The Successful Applicant:

A successful 'First Response Advisor' should have:

A strong background in customer service or a similar field
Excellent communication and problemsolving abilities
Proficiency in using computer software and systems
A proactive approach to work and the ability to work well in a team
High level of professionalism and integrity

What's on Offer:

A competitive salary package with an estimated range of £19,550 £21,450 per annum
An inclusive and supportive company culture
Opportunities for professional development and growth
Generous holiday leave
A vibrant office environment in a prime location in Liverpool

This is a fantastic opportunity for someone looking to enhance their career in the professional services industry. If you have a passion for customer service and a drive to succeed, we encourage you to apply.