Customer Support Engineer - Landbeach, Cambridgeshire, United Kingdom - Polytec Personnel Ltd

Description

Polytec are looking for a Customer Support Engineer to join the technical support team of our client based just north of Cambridge.

Traveling may be required for this role so you will need to have a full UK driving licence with own transport.

• Receive customer calls and emails, ensuring they are logged appropriately
• Provide high quality technical support across the whole range of company products
• Write customer-facing documentation (application notes, FAQs)
• Provide product training both on and off site
• Maintenance of internal equipment, systems, and processes Requirements:
• Degree level education in an engineering or communications subject
• Excellent written and verbal communication skills
• Experience in a customer support desk role in a commercial/B2B environment through working within a high-tech product development organisation
• Experience working with digital radio communication networks and associated technologies
• Eligibility for UK SC
• Highly proficient in MS Office
• Full UK driving licence with own transport Please contact us as soon as possible for more details or apply below #J-18808-Ljbffr