Sales Consultant - London, United Kingdom - coty

coty

Verified Company

London, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

LONDON, HEATHROW AIRPORT TERMINAL 3
FULL TIME 37.5 HOURS A WEEK, WORKING 5 DAYS OVER THE 7

ROLE SUMMARY

Travel Retail is a division of Coty; we are the world leaders in Luxury fragrance and cosmetics and are proud to hold the licenses for some of the most prestigious global brands which include Hugo Boss, Calvin Klein, Marc Jacobs, Gucci, Chloe, Kyle Cosmetics and many more.

Our purpose is to celebrate and liberate the diversity of beauty.

We build brands to inspire and enable our consumers to experience the confidence and joy of expressing their beauty, their way.

BENEFITS ON OFFER
Day off on your birthday
Access to My Coty Shop with fantastic discounts
Generous family and wellbeing support policies
Private medical scheme
Income protection
Personal leave policies
Maternity leave from 12 weeks-6 months

MISSION AND RESPONSIBILITIES

The Beauty Advisor will be responsible for delivering sales targets across the entire Coty portfolio in a specific store by making sure to deliver outstanding customer service, execute in-store excellence and build retailer support.

You will need to:

Meet and exceed Monthly sales targets with strong numeracy and literacy skills
Demonstrate an exceptional level of customer service
Work as part of a team
Have excellent communication and interpersonal skills, be able to genuinely "consult"
Have strong ownership and accountability
Be passionate about beauty with exceptional grooming standards

KEY ACCOUNTABILITIES
Customer Service
To deliver Customer Service standards in line with Service Excellence
To ensure up to date training on training app (we live beauty)
To adhere to Company uniform when applicable and grooming guidelines
To find and suggest alternative and add-on sales, to trade up
To deliver strong service level as well with retailer, agency and co-workers

Executional Excellence
Delivery and maintenance of all deployed brand shelf layouts
Perfect execution of all sites and promotional activity, immediate action to fix issues
To utilize store influence and available POS tools to secure additional display where possible
To ensure full availability of all lines and testers, correctness of retailer stock files, report issues as needed
To maintain housekeeping routines and Company standards of all visual display, in line with brand and store guidelines

Team working
To maintain excellent communication with the Retail Specialist
To keep informed of all Company initiatives
To develop relationships with store staff and management and liaise regularly with the Coty Geneva team when required
To monitor agency staff - objectives, base product knowledge, focus

Standards
To accurately complete Company paperwork within set guidelines and time limits
To submit sales figures to retail specialist with trading comments on time
To ensure the effective and efficient running of the store at all times

As an ambassador for our brands we are looking for
Minimum of 2 years sales experience in beauty or other luxury sales related environment would be desirable
Flexibility, ability to go the extra mile
Strong passion, ambition and drive
A second language is a plus