Senior Library and Customer Service Assistant - United Kingdom - Havering Education Services

Description

40 hpw) 12 x Months Fixed Term Contract (possible extension)

We are looking for highly organised and self-motivated candidates who have excellent interpersonal and customer service skills and who enjoy a challenge You will manage a busy library, a team of volunteers and front line staff, as well as being a part of and lead on ad-hoc projects and continue to develop the exciting programme of initiatives.

No 2 days are the same in our libraries and as a Senior Library and Customer Service Assistant, you will be responsible for managing the library counter and the floor, managing and timetabling the team with the Library and Community manager, be responsible for health and safety and security of the library building, acting as the first point of contact for customers with their vast array of enquiries, being responsible for stock and financial reconciliation.

Our libraries are bustling hubs of activity, whether it be sounds of songs in the air from our Baby Bounce sessions, to the delightful hum of children practising their reading at our Reading Buddies sessions.

space for studying, sharing poetry, researching family history, children's activities and craft sessions, reading groups, In Stitches, Games club and much more
Should you require any help or advice with your online application, please contact the Recruitment Helpdesk on

When you apply for a job with us, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation.

Our residents and service users come from all walks of life, and so do our employees.

The London Borough of Havering has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults.

If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check.

Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role.