IT Graduate - London, United Kingdom - James Frank Associates
Description
Our client, a well-established and international US Law Firm is seeking an IT Graduate to join their team on a full-time, permanent basis.
Due to growth, our client is looking to add an enthusiastic IT Graduate to their London-based team, where you will be working closely with the IT Manager in supporting the London team as well as providing remote support to other offices across Europe.
This is a rare opportunity for a recent IT Graduate with a minimum of 1 years' experience to join a thriving business where you will gain exceptional exposure in a first-class environment, with full training on offer.
Key Responsibilities:
- Work closely with the IT Manager to provide a high level of onsite and remote support for users
- Be the first point of contact for all technical queries
- Build relationships with stakeholders within the business
- Provide a high level of technical support to all users, with the ability to outline technical faults and problems in a nontechnical manner
- Ensure a high level of customer service is maintained at all times
- Work closely on both BAU daytoday tasks and project work
Key Experience:
- A 2:1 or higher in a Computer Science / ITrelated degree OR a minimum of 1 years' experience in an IT role
- A keen and genuine interest in IT
- Ability to work both independently and as part of a team
- Active Directory Administration
- Troubleshoot basic networking issues, server administration
- Strong experience with Windows OS
- Excellent communication skills, with the ability to provide a high level of customer service at all times
- Experience of studying or enhancing your IT knowledge in your own time would be advantageous
This is a fantastic and rare opportunity for an IT Graduate to join a thriving business who are leaders within their field internationally, where you will be given full training with the opportunity to work closely with an experienced IT Manager in a fast-pacedand varied environment.
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