Outsourcing Director, Start-up Firm, London) - Austin Rose Associates Limited
Description
Our client is a leading Business Services Group with a turnover in the region of £15m which has seen continuous growth in excess of 20% per annum. With an enviable client base of businesses ranging from start-ups to overseas companies investing in the UK, the firm is seeking to leverage these growing number of clients by setting up an accountancy firm offering.
Based from their fantastic offices in the West End, the firm seek to grow a high quality accounting firm that can offer both a service to micro businesses as well as larger and more complex clients.
They are seeking to hire an entrepreneurial and driven practice-based Director who will join the Senior Management Team and launch a new accountancy brand within the Group, which will provide outsourced bookkeeping, accountancy and year end compliance services to the client base and clients obtained via the new accountancy website.
You will:
Operate as a strategic leader, and own overall responsibility, for an offshore client services team who offer outsourced accounting services to a wide-ranging client pool of typically SMEs.
Create, implement and develop products and services, as well as a pricing strategy.
Being the main driver of business development in relation to selling our services to warm leads through consultative discussion with prospective clients, to diagnose their requirements and how we can serve them in a commercially beneficial way for us. Smooth onboarding and transition to the delivery team.
Being the key contact in respect of business advisory on behalf of clients and ensuring resources and timelines are adhered to.
Develop and implement strategies to optimize client satisfaction, retention, and revenue growth through identifying new service line offerings to existing and prospective clients and optimising the pricing structures.
Provide value proposition guidance to our Outbound Sales Team and ensure they have full knowledge of value propositions of each accountancy product and service, to ensure an optimal conversion rate.
Prepare regular reports and presentations for senior management to provide insights into client service performance, trends, and opportunities.
As the successful candidate you will:
A qualified accountant (ACCA, ACA etc) likely working in a practice firm (probably medium sized and with strong experience in an outsourcing capacity) who has assumed a broad range of technical experience in the current role - tax, management accounts, bookkeeping, statutory accounts, and general advisory.
A strong people manager - this role will assume responsibility for a large team, a number of whom will likely operate in South Africa so strong delegation and organisational skills are required.
A creative thinker, exceptionally commercially minded, who can identify new business opportunities of "leads" generated from an existing client base and/or new warm enquiries.
Strong excel skills and knowledge of modern accountancy technology to drive efficiencies in the work provided.
Benefits
25 days of annual leave (rising to 27 days after 3 years' service), plus 8 public/bank holidays
Option to buy up to 5 days of annual leave per year
Annual cost of living salary increase
Death in Service cover (4x annual salary)
Private Medical, Dental and Optical Insurance for you and your family
14 weeks maternity leave pay, 2 weeks paternity leave pay
Employee Assistance Programme
Paid education opportunities
2 paid volunteer days per annum with charity partner
Cycle to Work Scheme
Indoor bicycle rack, shower and changing facility
Dog-friendly office
Please apply on-line for immediate consideration.
Please also note that due to the volume of applications, only those shortlisted will be contacted. If you have not received a response within two weeks, please assume your application for this role was unsuccessful.