Customer Data - London, United Kingdom - eFinancialCareers

eFinancialCareers
eFinancialCareers
Verified Company
London, United Kingdom

1 week ago

Tom O´Connor

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Tom O´Connor

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Description
Join us as a Business Analyst

  • Take on a critical role supporting the bank to achieve customer advocacy by eliciting and understanding the internal and external customer needs
  • You'll be working in a vibrant, forward looking team and helping us to shape the future of our business
  • It's a great chance to hit the ground running, take advantage of our development opportunities, and advance your career

What you'll do

In your new role, you'll be producing business requirements to inform future state design, supporting teams in understanding the requirements and their linkages to the overall domain strategy.

In the course of your work, we'll also look to you to build, manageand maintain a positive working relationship with stakeholders and third party suppliers across multiple franchises and functions.


You'll also be:

  • Capturing, validating and documenting business and system requirements and making sure that they're in line with key strategic principles
  • Interacting with customers, key stakeholders and the team to obtain and document functional and nonfunctional needs
  • Analysing existing system documentation to summarise existing system functionality as it relates to the work at hand
  • Supporting the identification of team priorities based upon feedback from the customers, key stakeholders and the team

The skills you'll need
You'll need to hold an appropriate business analyst certification, such as BAX, CPRE and CBAP. Additionally, you'll have an analytical mindset, with strong organisational skills and the ability to prioritise your work.

You'll also need:

  • Experience of managing product front door process and working closely with stakeholders, product owners, release train managers to support assessment and prioritisation process
  • A good understanding of Agile values, principles and methodologies with experience of working within an Agile environment
  • Good communication skills, with the ability to communicate complex technical concepts clearly to your peers and management level colleagues
  • Good collaboration and stakeholder management skills
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