Claims Handler - Liverpool, United Kingdom - Keoghs

Keoghs

Verified Company

Liverpool, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

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Description

Keoghs are seeking a Claims Handler (CH2) to join their Liverpool team.

The claims handler will be responsible for managing a caseload of pre-litigated and Low Value Litigated Motor Claims for our Corporate clients.

Key Accountabilities

To effectively and efficiently manage a caseload of prelitigated and litigated motor claims up to £25k, including high value/complex matters from inception to settlement.
Identify cases for early litigation with high prospects of success and low risk.
To support delivery of consistently high levels of service and productivity
To work closely with colleagues within the firm to deliver consistently high levels of service
To input accurate data and ensure data maintenance
Interact and communicate with clients
Mentoring, training and to be the technical referral point for other team members

Working Hours
35 hours per week
Monday - Friday 9am - 5.00pm with 1 unpaid hour for lunch.
Primary location for this role is Liverpool. This is a hybrid role working 1 day in the office and 4 days from home.

Experience, Skills and Qualifications

ULR RTA handling experience of prelitigated matters is essential, litigation knowledge would be desirable.
Full Claim cycle experience, from initial quantum assessment, liability investigation and settlement negotiation.
Customer service experience
Excellent attention to detail
Negotiation skills
Communication skills
Organisational skills
Ability to mentor and support new starters.

Desirable;

Litigation claims handling
Knowledge of Loss of Use/Loss of Standing Charge desirable
Mentoring junior members of the team

Values
Our culture is focussed on making Keoghs sustainable and successful for our people and clients, with this our four values are at the heart of everything we do;
Keoghs values
We are connected
We are dynamic
We are innovative
We succeed together

Contract Type