Senior Cemeteries Administrator - Belfast, United Kingdom - Platinum Recruitment NI Ltd
Description
Senior Cemeteries Administrator (4618)
£11.70 per hour
37 hours per week
Temporary Vacancy 31/01/23
Belfast
Main purpose of Job
To be responsible to the Bereavement Administration Manager for the work in the Bereavement Service Central office, or in site offices, to ensure it meets the objectives in the most cost efficient and effective manner.
To respond to enquiries and complaints from the public and representatives from the bereavement industry; providing practical advice and front-line customer support as required, in a sympathetic and dignified manner.
Summary of responsibilities and personal duties
- To deputise for the Bereavement Administration Manager in his or her absence, ensuring that the staff in the Bereavement Services Central Office and Cemeteries operate at all times within specified procedures and in accordance with health and safety guidelines and legislation.
- To provide cover for Crematorium and cemeteries site offices as required.
- To deal with counter and telephone enquiries from funeral directors, monumental sculptors and the general public, including grave searches and other enquiries, in a tactful and sensitive manner.
- To book, record and process statutory documentation for burials and cremations, and to issue Burial and Cremation Orders.
- To check and amend if necessary, completed cremation forms and ensure these are presented on a daily basis to the Medical Referee for authority to cremate.
- To update and maintain both electronic and manual records in relation to all cemeteries.
- To prepare lists of medical certificate notifications for registration purposes.
Essential criteria
(a) working in a professional bereavement services environment;
(b) undertaking administrative and cash handling duties and using information technology software such as Microsoft Office, or equivalent packages; and
(c) supervising staff on a daily basis including programming workloads and priorities.
Platinum Recruitment NI Ltd is an equal opportunities employer and a Corporate Member of the Recruitment and Employment Confederation (REC) and abides by the REC Code of Professional Practice.
Job Types:
Temporary contract, Full-time
Salary:
£11.70 per hour
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Belfast: reliably commute or plan to relocate before starting work (required)
Work Location:
One location
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