Field Supervisor - North Shields, United Kingdom - Geze UK

Geze UK

Verified Company

North Shields, United Kingdom

3 days ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

An exciting opportunity has arisen for a Field Operations Supervisor.

GEZE is a world leader in manual and automatic door and window control systems, glass products, and natural smoke and heat ventilation.

GEZE UK is the UK subsidiary offering a complete range of products and services and has considerable expertise in the door and window controls industry.

The Role includes:

Attendance and completion of planned maintenance, reactive and quoted work.
Structured review of skills and performance across all technicians disciplines, practices, ethics, customer skills and communication. Creating training plans based on individual needs.
Developing a robust programme of Toolbox Talks & Lessons Learned.
Regular site based work audits within a defined region.
Undertaking PPE, plant, equipment, vehicle, & stock checks.
Audits of GEZE and customer specific documentation.
HSQE audits to include training and understanding of RAMS and safe working practices.
Maintaining and enhancing communication across multiple office locations.
General regional office based assistance where required.
General estimating assistance where required.
Technical support with customer / site escalations.
Attending training sessions and then cascading content to technicians (Train the Trainer qualification beneficial).
Research, review and propose any other training that could add value to the team.
1st level escalation responsibility for out of hours oncall activity on a rota basis (UK nationwide).

Your profile:

Significant experience as an Automatic Door Technician working with GEZE products.
A full UK driving licence with flexibility to working hours due to requirement to travel. Ideally based within 1 hour of the Newcastle office.
Experience in training, supporting and mentoring technicians.
Positive, professional attitude with the ability to understand and disseminate technical information clearly and effectively.
Ability to work without supervision and use initiative at all times.
Excellent communication skills.

We offer a competitive Salary and Benefits package including:

Premium Overtime rates
overtime is always available
Annual Performance Bonus
25 days Annual Leave plus Bank Holidays
Paid Birthday leave after 1 years' service
Company Pension scheme
Enhanced Parental Pay
Company Sick Pay
Life Assurance scheme
Employee Assistance Program to support health & wellbeing
Company van, tablet, power tools and phone all provided

Job Types:
Full-time, Permanent

Salary:
£16.00-£17.00 per hour

Experience:

Automatic Door Service: 4 years (preferred)

Work Location:
In person