Parts Assistant - Cockermouth, United Kingdom - Fortem People

Fortem People
Fortem People
Verified Company
Cockermouth, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Due to internal promotion, our client has an opportunity for a Parts Assistant to join the team at their Cockermouth store to support the Parts department.


ABOUT THE ROLE

Department:
Machinery Parts


Location:
Cockermouth


Term:
Permanent, full-time


Salary:
£23k depending on experience


Hours: 8am to 5pm with 1 hour lunch (Must be able to cover some Saturdays on a shift basis)


The Job


The Parts Assistant will be the front of house of the Parts department, serving external and internal customers both face to face and via telephone with exceptional customer service.


  • Driving departments standards to develop and maintain industry leading levels of customer service
  • Front of house for machinery retail areas within the branch.
  • Proactively growing sales and supporting the Parts Manager in maximising margins.
  • Ensuring telesales and counter service levels are maintained.
  • Maintaining efficient internal working practices such as goods inwards and fast moving stock placement.
  • Collaborating with the central machinery management team to work on projects and deliver on budgets.
  • Supporting the Parts Manager in stockholding and stock take procedures.

Skills, Experience and Qualities Required

  • Proven sales experience, with ability to confidently sell and advise on products and services.
  • Previous customer relationship management experience.
  • Written skills proven ability to use clear, concise language specific for the purpose and audience.
  • Confident IT user.
  • Excellent interpersonal and communications skills, including the ability to consult, negotiate and liaise with suppliers, customers and internal stakeholders.
  • Ability to assess priorities and manage competing deadlines both independently and as a member of a team.

BENEFITS

  • Annual salary reviews in September each year.
  • A minimum of 25 days annual leave.
  • Opportunity to work for a wellestablished familyowned business with ambitions for growth and innovation.

Salary:
From £23,000.00 per year


Schedule:

  • Day shift
  • Monday to Friday
  • Weekend availability

Ability to commute/relocate:

  • Cockermouth: reliably commute or plan to relocate before starting work (required)

Education:


  • GCSE or equivalent (preferred)

Licence/Certification:

  • Driving Licence (preferred)

Work Location:
In person
More jobs from Fortem People
See all jobs of Fortem People