Field Service Engineer - Rugby, United Kingdom - Jefferson Wells

    Jefferson Wells
    Jefferson Wells Rugby, United Kingdom

    Found in: SonicJobs Direct Apply UK - 1 week ago

    Default job background
    Full time
    Description

    Permanent

    Location - Home/Field based, need to be based within roughly an hour of Rugby.

    Office location - Rugby

    Salary - Competitive

    Are you an experienced Field Service Engineer looking for a new opportunity? If you're looking to progress your career, contribute your experience and add value to the industry leaders in electron microscopes, then this is the right opportunity for you

    As a Field Service Engineer, you will make a major impact on the business through your expertise, strong communication and organisational skills. Does this sound like you?

    Role Responsibilities:

    • Installation & commissioning of new or relocated CMM's and X-ray systems.
    • Respond to onsite customer machine breakdowns.
    • Support customers remotely with machine issues.
    • Report to Field Service Supervisor (UK) highlighting problems & escalating any appropriate issues.
    • Onsite completion of calibration protocol & attach signed copy to CRM Ibase.
    • Onsite completion of worksheet & attach signed copy to CRM Ibase.
    • Completion of relevant working plan for Maintenance/Machine Care or Inspection & attach to Ibase.
    • Completion of CPO report on new installations & attach to CRM Ibase.
    • Closing of SAP worksheet on completion of work.

    Your experience:

    • Experience of electronic, electrical and mechanical principals.
    • Experience within a field-based customer facing role.
    • Experienced in solving complex 'system' type problems
    • Good knowledge of a core product-related technology: electronics; mechanics.
    • Good understanding of IT Principles and developing technologies in IT.
    • Industrial background, aerospace and automotive
    • Focuses on customer needs and satisfaction
    • Monitors and maintains quality and productivity

    Your qualifications:

    Essential:

    • Technical Apprenticeship (completed) or HNC or higher in technical qualification such as electronics or engineering
    • Full National Driving Licence
    • Permitted to work throughout Ireland; able to travel to UK and Germany for training

    Desirable:

    • HND or above or equivalent in a technical qualification: mechatronics; electronics; engineering
    • Specific training or equivalent competitor products, e.g., coordinate measuring machines (CMM) and CT machines

    Next Steps:

    If you believe that you are a good fit for the Field Service Engineer position, submit your CV now. We are more than happy to answer queries and help you with your journey.