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Senior 2nd Line Support Engineer - London, United Kingdom - In Technology Group
Description
Position:
Senior 2nd Line Engineer - MSP
Location:
City of London & Client sites when required.
Package: 35, ,000 + Training & Career Progression
A heavily cloud-focused Managed Service Provider is looking to add a Senior 2nd Line Engineer to their team to help manage an increasing workload, as a result of adding many new clients to their portfolio.
The role offers an excellent opportunity to gain hands-on experience with various aspects of IT Infrastructure, as-well as undertaking formal Microsoft training.
The Role:
Provide technical support to a range of clients & users, relating to the following technologies: Windows Server, Office 365, Intune, SharePoint, and Azure
Provide technical support for network connectivity; DNS/DHCP/TCP/IP, VPNs, Access Points
Troubleshoot and resolve hardware related issues, including laptops, desktops, printers, mobile devices
Provide deskside/onsite support
Provide assistance & work with senior engineers on a range of projects
Technical Skills Required:
MSP experience is essential
Office 365 & Exchange
SharePoint
Windows OS
Active Directory
Azure
Hardware
Networking - DNS / DHCP / TCP/IP
Antivirus Software
Excellent customer service
Benefits Package:
~ Genuine Career Progression
~24 Days Annual Leave + 8 Bank Holidays
~ Specialist Microsoft Training - Office 365 & Azure
~ Health & Dental insurance
~ Pension Contributions
Applications are being actively reviewed so ensure you apply ASAP to be in consideration for interviews
In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
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