- Identify, develop and deliver product strategies, policies and process improvements which meet business needs, that are innovative and deliver sustainable revenue and benefits
- P&L responsibility for product/solution to deliver Tungsten's Strategy and objectives
- Build a product roadmap (include compliance) for new products and maintain roadmaps for existing products with regular reviews to ensure on-going relevance and effectiveness, including but not limited to recommending product lines by reviewing product proposition, specifications and requirements, appraising new product ideas and/or product changes, etc
- Generate product proposition, user stories/value drivers to commercial and tech requirements; determining specifications.
- Producing the information and documentation required, working collaboratively with Product Marketing in the launch of new products.
- Monitor and track performance of product/launch
- Conduct training workshops to install department champions (train the trainer)
* Product Specific: *- Internal Business Process Product Manager:
- Scope: Salesforce/Service Cloud, Financial Force and internal business process configuration needs
- Drawing on your salesforce experience you will act in the capacity of a consultant working with the business to establish best practice, undertake gap analysis and drive business improvement strategies
- Become the key interface between the business, SME's, administrator/developers to design, develop, and deploy projects and manage system small enhancement backlog. Establishing an effective governance and prioritisation process ensuring that development resource is equally focused across all Salesforce/Service Cloud and Financial Force platforms
* Required Experience *- Strong product management and business analysis experience with the demonstrable ability to solve complex business problems by using information technology and business intelligence software
- Experience of working in a project-oriented environment, with high delivery expectations
* Product Specific: *- Internal Business Process Product Manager:
- Hands on experience configuring Salesforce including workflows, reports, dashboards, validation rules, and security controls
* Certifications: *- Advanced Administrator or Sales Cloud/Service Cloud Consultant
Essential tools/apps:- Service Cloud
- Sales Cloud
- Financial Force
Desirable work experience:- Marketo
- Asperato
Tungsten Network focuses on Fin Tech. Their company has offices in London. They have a large team that's between employees.
You can view their website at https://www.tungsten- - Internal Business Process Product Manager:
Product Manager - England, United Kingdom - Tungsten Network
Description
About Tungsten Network
We are a secure and compliant e-invoicing platform that brings businesses and their suppliers closer together with unique technology that revolutionises invoice processing, maximises efficiency and improves cash flow management. Tungsten Network also provides users with real-time spend analysis through analytics, and offers ways to make working capital more accessible for businesses.
Purpose of Role
Product Managers are responsible for defining product vision and driving insights-led product development and management across the full lifecycle of each product for which they are responsible. Working closely with cross functional colleagues in Technology & Engineering, Sales, Marketing and Commercial to ensure a strong ROI and great customer experience across their product portfolio.
*Product Specific: * Internal Business Process Product Manager: A hands-on product owner role ensuring effective utilisation of our Salesforce/Service Cloud and Financial Force platforms, shaping internal business processes to drive efficiency and improve customer experience. *Responsibilities *