- Liaise with staff members and customers swiftly and effectively to ensure customer satisfaction
- Input incoming orders and contracts into the relevant computer system with precision and accuracy
- Complete company paperwork promptly and accurately in accordance with company procedures
- Build strong working relationships with the sales, transport, and warehouse teams to streamline operations
- Maintain proactive communication with Secure Collection Operatives throughout the working day
- Respond promptly to email and phone requests with professionalism and courtesy
- Excellent communication skills, both written and verbal
- Outstanding telephone manner
- A passion for delivering high quality customer service
- IT literate
- Strong ability to prioritise workload effectively
- Commitment to maintaining confidentiality and discretion at all times
- Previous experience in a fast-paced, customer-focused environment preferred
- Ability to thrive under pressure and demonstrate flexibility when required
Administration Assistant - Dartford, United Kingdom - Restore Records Management
Description
Are you a master of organisation and communication? Do you thrive in a fast-paced environment where no two days are the same? If so, we have the perfect opportunity for you
We are currently seeking a dedicated Administration Assistant to join our team at Restore Datashred in Crayford.
As an integral part of our operation, you will play a crucial role in ensuring swift and effective communication between staff members and customers, guaranteeing that all customer requirements are met promptly and efficiently.
RESPONSIBILITIES
ABOUT YOU
We are one of the leading providers of data destruction in the UK, with secure shredding centres across country providing scale, efficiency, and unrivalled value to our customers.
With both on-site and off-site destruction services, the Datashred team is flexible and customer focussed. We have a clear vision to be the number one choice for secure destruction and recycling if confidential material. And we can only achieve this with the support and enthusiasm of our team.
An Inclusive Approach
We are committed to becoming a great place to work, one that is inclusive, safe and where people can reach their true potential. We value the contribution that all our colleagues make and aim to have a company that recognises the diverse, multi-cultural society in which we live.
We actively encourage applications from all members of our community, including those from underrepresented groups. We are happy to consider flexible working options, including part time hours wherever this is practically possible. We're also interested in hearing from individuals with different career experiences, including those that are looking to return to work following a career break.