Optometry Administrator, Band 3 - Cheltenham, United Kingdom - Gloucestershire Hospitals NHS Foundation Trust

Tom O´Connor

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Tom O´Connor

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Description
Permanent position, 22.5 hours a week


We are looking for an individual with excellent organisational skills, a methodical approach and ability to pay close attention to detail.

Experience in handling databases and basic ledger work is expected as is an understanding of patient confidentiality. We would like someone who is confident and comfortable working within a multidisciplinary team.

Although a non clinical role, the individual will often speak to patient or relatives on the telephone and so an empathetic nature is essential.

Previous NHS experience is not necessary but is desirable.

The primary role is to support the Optometry and Orthoptic teams in delivery comprehensive and professional administration support.

The role includes ordering and receiving good, maintaining stock levels and maintaining associated databases for spectacle vouchers, low vision aids and specialist contact lenses, dealing with telephone queries and cascading messages to the appropriate team member, supporting the full time administrator in recording staff annual leave and sickness and undertake any appropriate duties as required by the professional lead for service improvement within Optometry and Orthoptics.

We are a friendly, approachable team consisting of Optometrists, technicians, Orthoptists and administrators.

We work in outpatients clinics in both Cheltenham General and Gloucestershire Royal Hospitals as well as community hospitals and special schools across Gloucestershire.


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