Quality Assurance Manager - Telford, United Kingdom - BRELLIS RECRUITMENT LIMITED

Tom O´Connor

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Description

Quality Assurance Manager - Food Industry
We are recruiting for a leading food manufacturer.

The business is enjoying year on year growth and due to further investment are seeking a Quality Assurance Manager who will report directly into the Technical Manager.


Overview of Role


To supervise and manage the quality function daily, in order to achieve compliance with BRC version 8, legislation and agreed customer requirements.

Responsible for the implementation and adherence of all policies and procedures that form the Quality ManagementSystem. Ensuring that the quality system is consistently followed in practice.


Support the Technical Manager in ensuring all legal requirements are met in compliance to food safety, legislation, the BRC Standard and Customer Codes of Practice.

To manage objectives set by the Technical Manager to ensure completion within agreed timescales.


Role and Responsibilities
People

  • Engage the site team to maintain adherence to all aspects of the Quality System in practice; as set by the Technical Manager, BRC and customer requirements.
  • Manage the site training plan with regards to food safety, CCPs, quality briefs, allergens, microbiology awareness and Good Manufacturing Practices.
  • Supervise and develop the performance of the QA Technologists.
  • Form and build a relationship with the operational team. Providing support to production to allow the business to operate to the required technical and quality standards, whilst maintaining operational efficiency.
  • Carry out Food Safety Inductions.
Quality Systems

  • Ensure that all process controls and CCP documentation is maintained and strictly monitored.
  • Ensure customer standards and expectations are met on a daytoday basis.
  • Ensure the quality system documentation is audited and correctly archived. Ensuring issues are followed up and corrective action taken.
  • Ensure product and environmental micro sampling is fully adhered to and corrective actions taken for issues identified.
  • Internal auditing schedules to be followed and audit corrective actions followed up.
Quality Assurance

  • Manage the daytoday activities of the quality function of the business. Take responsibility for onfloor quality activities as met by the production team.
  • Continuously drive and improve standards monitoring hygiene, quality, and food safety daily.
  • Oversee quality of all products produced within the business.
  • To ensure food safety issues are actioned immediately and flagged up to the Technical Manager.
  • Record and manage daily incidents and strive to improve occurrence by correct implementation of quality systems, GMP and hygiene.
  • Carry out full investigations/ root cause analysis into complaints and customer technical issues as requested by the Technical Manager.
  • To review nonconformances and identify trends, problem areas and instigate corrective actions.
  • To keep abreast of current and new legislation that is likely to impact the business.
  • To make sure that all technical equipment, i.e., checkweighers, metal detectors, temperature probes etc. are functioning correctly.
  • To manage the taste panel system to ensure that all products are randomly reviewed and acting where necessary to ensure that products meet customer expectations. To ensure the required shelf life and sensory testing of all products are made.
  • To maintain expert knowledge of all products and ensure all raw materials used in those products comply with the requirements of the QAS. To ensure deviations from the process / finished product specification are investigated and necessary corrective actionsare taken.
  • To conduct and monitor GMP in the factory and ensure corrective action is taken where necessary. Ensure routine internal audits, i.e., hygiene, glass and hard plastic material, foreign body and GMP are carried out to schedule, with the appropriate correctiveaction instigated and all follow ups closed out.
  • Assist with all customer visits and thirdparty audits and to actively support the Technical Manager as required.
  • To work within the appropriate Health and Safety procedures and to promote a strong awareness amongst all staff of a safe working environment.

Information and Communication

  • Factory noticeboard
  • Keep up to date with the latest Procedures, QAS Standards and complaint communications.
  • Ensure complaint investigations are communicated to the customer in a timely manner.

Qualifications and Experience:


  • Must have a good level of English literacy and numeracy.
  • 5 yearminimum relevant experience in a similar environment with good working knowledge of food manufacturing operating procedures.
  • Food Safety Training (Minimum of level 3).
  • HACCP (Minimum of level 3).
  • Internal Auditing (Certificated Training).
  • Must have experience of managing QMS to current BRC standard.
  • General process and product knowledge.
  • Knowledge of key legislation relating to the food industry.

Key Behaviours

  • Food Manufacturing
  • Experience in a QA Management role
  • Good I.T. skills
  • Good Communication skills
  • Use of measuring probes an advantage
  • Attention to detail ensuring critical information is accurate and complete.
  • Good communication skills at all levels.
  • Team working with a strong emphasis on a single team approach.
  • Problem solving.
  • Able to work under pressure.

INDG

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