ServiceNow Consultant - Glasgow, United Kingdom - Eden Scott

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    Description

    Location:
    Remote (75%) / Office (25%) Glasgow
    Initial 6-month contract
    A leading organisation committed to delivering high-quality services in the utilities management sector.

    As a ServiceNow Developer, you will collaborate closely with the Business Analyst, BI Developer, and Architects/Support Services to enhance the company's ServiceNow platform and associated reporting environment.

    Enhance and systemise the processes for remote access requests to Operational Technology within ServiceNow, incorporating recent process changes and stakeholder feedback.

    Develop a reporting dashboard to measure remote access transactions and achieve associated NIS indicators.

    Integrate the NIS CMDB module into ServiceNow and streamline the process by aligning it with the NIS Changes Power App.

    Work on systemising data transfers into Maximo (asset management system).
    Systemise the overall Digital monthly reporting covering both IT and OT to reduce manual effort. Enhance ServiceNow to integrate all reporting into Power BI Dashboards.
    Current Accreditation, Vancouver+ with Sys Admin and Implementation Specialist accreditations.
    Knowledge of Reporting & Performance Analytics.
    Familiarity with Power BI integration and Data Lake Sync.
    Hybrid work lifestyle with 75% remote and 25% office-based.
    Opportunity to work with a collaborative team on meaningful projects.

    If you are a motivated ServiceNow Developer looking to contribute to impactful initiatives in the water management sector, we encourage you to apply.

    Join us in our mission to drive continuous improvement and deliver exceptional services.
    For alternative formats or accommodations, call for a confidential conversation.
    Equal Employment Opportunity/Affirmative Action Employer, promoting diversity and inclusion.
    Permanent UK work eligibility is required
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