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    Duty Manager-Belfast Boucher Road - Smyths Toys

    Smyths Toys
    Smyths Toys Belfast, United Kingdom

    5 days ago

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    Description

    Smyths Toys

    About the Role

    We are looking to recruit a Duty Manager for our store in Boucher Road, Belfast. Are you our next superhero and looking to progress your retail management career? If so, we would like to hear from you. At this very exciting time of business growth, come and join us on our journey.

    Salary: £27,000+

    Responsibilities

    Sales

  • Deliver, maximise and exceed sales targets in store
  • Maintain availability of all products is maintained on the Shop Floor
  • Ensure the team's familiarity with all products in all departments
  • Make sure all customer purchases are carried out in accordance with Company guidelines

    • Customer Service

  • Ensure that all customer queries are dealt with promptly and effectively
  • Achieve and maintain company standards on housekeeping, floor presentation and space planning
  • Participate in weekly stock takes - identify and report abnormal counts to the Store Manager

    • Staffing/Operations

  • Ensure staffing levels match the business needs, or events in-store
  • Prepare, monitor and action daily task board
  • Actively drive the team's knowledge of Top Sellers and Department Stock Loss
  • Assist Store Manager with all staffing issues, . training and performance reviews
  • Cash handling/Security/ daily spot checks on all tills
  • Ensure that company cash/stock handling procedures are adhered to at all times
  • Responsible for the opening and closing of the Store

    • The Ideal Candidate

  • Have a proven track record as a Duty Manager in a fast paced retail environment
  • Be able to demonstrate a high level of operational, leadership, planning, organisational, interpersonal and communication skills
  • Be target driven and customer service orientated
  • Be highly motivated and ambitious
  • Be a self starter with a can do attitude
  • Excellent Microsoft Office skills
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