Customer Claims Executive - Luton Airport, United Kingdom - easyJet

easyJet

Verified Company

Luton Airport, United Kingdom

1 week ago

Posted by:

Tom O´Connor

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Description

Customer Claims Executive - easyJet Holidays

Job Purpose
Being responsible for supporting the management, coordination, and processing of uninsured legal challenges commenced in France against easyJet Holidays.

Continuously reviewing uninsured legal processes to direct claims efficiently to the appropriate business area Ensuring that easyJet Holidays' interests are represented through the litigation process in uninsured matters, including any final court hearing.

Providing advice and support on consumer, Package Travel and general uninsured litigation matters to pre-action colleagues as well as the wider business.

Job Accountabilities

What you'll bring to the team:

You will be solicitor or CILEX, qualified in England and Wales, or an experienced Paralegal with demonstrable expertise in civil litigation and Package Tour Regulation claims., with an in-depth knowledge of the English and Welsh Civil Procedure Rules, their interrelationship, and how to use these to gain a tactical advantage.

Knowledge and experience of insured and uninsured loss matters, in a tour operator legal environment, will be a distinct advantage
Be a confident litigator with a comprehensive background in volume litigation environments, organised, with attention to detail. You will have an Ability to efficiently deal with large volumes of work, be numerate/ comfortable working with data, with experience in the use of Microsoft Office, including Excel & PowerPoint

What's in it for you:

In addition to you competitive base salary, we offer an all-inclusive benefits package which includes our company-wide bonus scheme and a 5% pension contribution.

We offer a variety of share options and life assurance, and we have an impressive range of flexible benefits that you can tailor to your needs.

You'll have access to heavily discounted flights for yourself and your loved ones, as well as free easyJet Plus membership and annual holiday vouchers.

At easyJet holidays, we're committed to supporting our team with development opportunities and a welcoming atmosphere. We create unforgettable experiences for our customers, we strive to do the same for our people. The possibilities are endless with us, where would you like to go?

The role is full-time and based at our easyJet holidays HQ near Luton Airport. We operate a hybrid working model with 3 days per week in the office.

How to apply:

About easyJet holidays:

Ready to make your next move? How about make your mark? Join a team with unstoppable drive and passion at easyJet holidays.

In 2019 we launched our easyJet holidays business, with a mission to provide brilliant holidays at unbeatable prices.

We want to lead the industry by making sustainable travel affordable and accessible to everyone - and to do this we're building remarkable teams with modern ways of working.

By joining us you'll be part of the UK's fastest growing tour operator and a company named as one of the Best Workplaces in Travel.

You'll be given autonomy to do your job, a platform to share your ideas, and you'll get to work with the very best people in the industry - all to create experiences that customers will remember forever.

LI-JB1#LI-HYBRID#ejholidays

Requirements of the Role
LI-JB1#LI-HYBRID#ejholidays