Service Desk Analyst - London, United Kingdom - eFinancialCareers

eFinancialCareers
eFinancialCareers
Verified Company
London, United Kingdom

5 days ago

Tom O´Connor

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Tom O´Connor

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Description

Our client is considered one of the top macro-Hedge Funds in the world, the industry award-winning company want to grow their existing team based in London and are currently searching for a highly skilled Service Desk Analyst.

The Service Desk Analyst willneed to provide support for the firm's global desktop & VDI environment, as well as provide assistance to trade floor, VIP's and other group offices.


Service Desk Analyst Responsibilities:

  • Active Directory administration
  • Administration of VMWare Horizon VDI environment
  • Provide 'White Glove' support to traders & VIP's
  • Collaborate with existing members of the team to troubleshoot problems that arise
  • Install & document support procedures

Service Desk Analyst Requirements:

  • Minimum 5 years experience within IT related roles
  • Used to working to best practice methodologies, e.g. ITIL
  • Active directory administration including GPO
  • VMWare VSphere Suite Administration
  • PowerShell scripting
  • Good understanding of control and delivery principles
  • Projects, Change Management
  • Understanding of build and client distribution architectures (SCCM)
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