Office Secretary/administrator - London, United Kingdom - WEST4 GPS
4 days ago
Description
Job Title:
Secretary/Administrator Responsible to: Practice Manager Accountable to:
Practice Manager Hours: 30 Hours per week
Job Summary:
To provide secretarial support to the doctors, health care professionals and management team and the full management of all referrals in the practice
Specific Tasks:
To be responsible for undertaking a wide range of secretarial and administrative duties and the provision of administrative support to the practice team.
Duties can include but are not limited to, the processing of information (electronic and hard copy) in a timely manner, liaising with clinicians and external agencies such as secondary care and community service providers, and using the electronic referral service (ERS) for the sending and management of all referrals.
Referrals Process referrals using the electronic referral system (ERS) and SystmOne.Monitor referrals, co-ordinating rejected referrals and maintaining data on referrals sent. To provide an efficient audio/copy typing and word processing service as required. This includes the typing of letters, reports, patient referrals, minutes, memorandums, etc. in an accurate and quality manner.
Maintain up-to date data on referrals sent, logging/coding referrals as appropriate. Updating the CtheSigns software for all two week wait referrals. Sending community referrals for blood work and tests when needed. Scanning of patient related correspondence in to the patient record and attaching to documents and referrals when required.
Contact patients regarding any missing information, arranging practice appointments when necessary. Maintain a clean, tidy, effective working area at all times General duties as required.
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