Advice and Assessment Officer - London, United Kingdom - iWork Recruitment Limited

iWork Recruitment Limited

Verified Company

London, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Contract to start until with a possible extension.

We are seeking a temporary financial assessment officer as cover whilst recruitment to long term vacancies. The information below outlines the job descriptions.

Experience in adult social care financial assessments

Detailed understanding and knowledge of benefits (either as a benefits officer or through advice work.

Experience in raising invoices and managing adjustments etc.

Working as part of a busy team you will be supporting and assisting our most vulnerable residents for our Adult Social Care Teams through providing an individualised financial assessment and billing service to all Adult Social Care customers, integrating welfare benefits advice with financial assessments.

This will include:

Gathering information on the residents circumstances, particularly finances, covering income, capital and expenditure.

To validate information, and complete any requisite forms for financial assessments and benefit claims to be made, processed or reviewed.

Carrying out out financial assessments in accordance with relevant legislation, national guidance and any local policy, procedure and guidance.

Completing initial benefit checks identifying additional entitlements, help customers make initial claims or reviews.

To ensure claims are submitted on time and outcomes monitored.

Operating systems and procedures so that income due to the department is, invoiced, collected and accounted for in accordance with departmental and corporate financial regulations, standing orders and guidelines.

You will will have a highy organised approach, with the ability to use you initiative and judgement and are able to demonstrate experience, understanding or skills in the following areas:
Experience of providing financial assessment or similar services

Experience of undertaking benefits assessments or providing welfare benefits advice

Experience of delivering services to disabled and vulnerable people

Understanding of the principles and practice of either domiciliary or residential charging policies

Knowledge of current Social Security Benefits, tax credits and related legislation, policy and practice

IT literate and able to work with different systems and databases, including good excel skills

Good communication and negotiation skills working with different stakeholders

Knowledge of Adult Social Care and relevant business processes

You will be expected to:

Work flexibly across the service responding to changes in demand and move location in order to achieve a seamless service for the customer

Where required, visit residents in their homes or care settings

partners

Manage a varying workload, handling changing or conflicting priorities as a result

Work in a demanding and time pressured environment

RQ

Salary:
£16.75 per hour

Schedule: