Projects Coordinator - Rotherham, United Kingdom - Rotherham Metropolitan Borough Council

Rotherham Metropolitan Borough Council

Verified Company

Rotherham, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job description

Citizens Advice - Rotherham and District:

Hours: 37.5 hours:

Holiday: 30 days (plus bank holidays):

Location:
Home based with regular travel**
Responsible To: Projects & Services Director:

Purpose of Post:

Some of our current projects you will work on are:

Making Your Money Go Further Project (in partnership with Rotherfed)
Energy Advice Programme
Energy Outreach Project
More Than Just Food Project
Refernet

Main Duties

Coordinate and manage projects from initiation to completion, ensuring all project deliverables are met on time and within budget.
Ensure both client and partner/funder's needs are met and that the projects are delivered to the required standards.
Supervise project delivery staff and ensure that support is provided to all paid and unpaid project staff.
To actively seek out opportunities to work with underrepresented groups and minority communities.
Build strong partnerships and networks with local organisations in Rotherham and District.
Collaborate with crossfunctional teams to define project scope, goals, and objectives.
Monitor project progress and provide regular status updates to stakeholders.
Plan consistent, reliable service delivery and resourcing from available staff.
Contribute personally to the delivery of all of your projects including the delivery of outreach, advice and energy advice
Work in partnership with the Quality Manager to ensure that the quality meets our Citizens Advice Membership Requirements
Ensure that appropriate systems are maintained for case recording, statistics, follow up work and quality control.
Encourage good teamwork and lines of communication.
Work with the Training team to ensure that new project staff are successfully inducted and receive the appropriate training.

Administration

Oversee and monitor effective and efficient administrative systems.
Provide monthly written reports on all designated projects for the Projects & Service Director.
Support the Projects & Services Director and Finance & Resources Director, by keeping an overview of project income and expenditure and ensure that all projects positively contribute to the P&L.
Consider health and safety & safeguarding systems when delivering project work
Maintain complaints procedures in accordance with Citizens Advice guidelines.

Other Duties

Contribute in the delivery of communications such as social media updates and maintaining our website
To support and actively participate in stakeholder events and public consultation meetings, exhibitions and conferences in various locations and aimed at different sectors of the population.
Assist in ensuring that projects comply with the Citizens Advice Membership Scheme.

General

Promote the aims, values, policies, membership requirements and equal opportunities policies of the Citizens Advice service.
Carry out any other related tasks as required to ensure effective delivery of designated projects.
Abide by health and safety guidelines and share responsibility for your own safety and that of colleagues.

Person Specification

Experience of monitoring targets and delivering a project or service and delivering outcomes on time.
Experience of staff supervision including motivating a delegating
Good knowledge of IT systems such as google, Microsoft and casework systems
Ability to think innovatively, diagnose problems and recommend solutions.
Experience of working in a high pressure environment, meeting a changing range of demands and ability to prioritise effectively.
Experience in promotions and communications including a knowledge of social media input
Effective communication skills to facilitate collaboration among team members and stakeholders.
Display a positive cando attitude who is a positive and professional team player.
Have experience of gathering information and presenting in report format
Be willing to travel to multiple locations across Rotherham to deliver your projects and interact with clients and stakeholders
Understand, empathise with and be committed to Citizens Advice Aims, Principles and Policies and our Values of Generous, Responsible and Innovative.

Citizens Advice Advisor generalist training is desired but not essential

How to apply:

Deadline:
Monday 4th September at 5pm

Interviews:
Friday 8th September via zoom