- ensure engineer complaints are sent to relevant managers and resolved in a timely manner;
- process and verify new engineer paperwork and ensure engineer accreditations are maintained;
- produce reports on engineer performance.
- Utilita Bonus Scheme, made up of personal and company elements.
- Career progression, 32% of our vacancies in 2022 were filled internally.
- Pension scheme, Utilita contribution at 4% of your salary when you contribute 5%
- 25 days annual leave plus bank holidays.
- The opportunity to win tickets to major outdoor events with Utilita Extra –including, gigs and shows at the Utilita Newcastle, Sheffield, Birmingham and Cardiff arenas and our latest venue the Utilita Bowl in Southampton.
- Discounted employee energy tariffs.
- Exclusive access to discounted offers for home Sky TV and broadband packages.
- Access for you and one other to our partnered Unmind App, where you can watch or listen to videos and podcasts or get hints and tips to understand and improve on your mental wellbeing.
- We offer all our staff a paid volunteering day every year. Plus the chance to be involved in various fund-raising opportunities.
- A health care scheme that includes dental, eye care, treatments, and diagnostics health consultations.
- Death in service, twice your annual salary.
- Employee Assistance Programme with access to counselling support, legal and financial advice 24/7 365 days a year, as well as a GP line and Your Care.
Compliance and Quality Assurance Coordinator - Chandler's Ford, United Kingdom - Utilita Energy
Description
Salary Range £25,272 Location Remote / Chandlers Ford Closing Date Until Filled Job Profile Job Profile documentLooking for new energy
Title: Compliance and Quality Assurance Coordinator - 12 Month FTC
Department: Field Services
Location: Remote / Chandlers Ford
Salary: £25,272
What we can offer you?
We offer you all the benefits you'd expect from one of the nation's biggest and best energy challengers, including: competitive salary, contributory pension scheme, bonus up to 5% of salary and a health care scheme. You'll also get the chance to work for one of the top CEOs in the UK, as voted for by Glassdoor's 2022 Employee's Choice Awards
We aim to provide you with a uniquely inclusive and diverse workplace, which showcases the extraordinary in all of us, by enabling you to be the best you can be.
Putting the customer first is part of how we live and breathe at Utilita. Alongside our values – Fairness, Smart and Sustainability – this ethos guides every decision we make.
What does this role involve?
Our field based engineers are dedicated to install and rectify technical faults with smart meters, in commercial and domestic properties.
You will monitor engineer audits and provide feedback to line managers and third-party contractors.
Day to day, you will;
What do we need from you?
Recording of accurate information is key, therefore you will have good written and verbal communication skills and have a great eye for detail.
You will have great organisational skills to prioritise on workload to set deadlines.
Our employees, just like our customers come from all walks of life, and we're fuelled in championing diversity, inspiring an inclusive culture, and enabling an environment where you can be your authentic self.
Additional benefits available on your first day