- Customer Service Excellence: Engage and Interact with our guests creating a warm and friendly atmosphere. Monitor every aspect of customer service, leaving no room for compromise on our commitment to excellence.
- Front of House Leadership: Lead the front of house team, ensuring pristine conditions in all bedrooms and public areas that not only meet but exceed our brand standards.
- Property Maintenance and Aesthetics: Support the House Manager in addressing internal and external repairs and property defects. Work with the maintenance team to uphold the immaculate appearance of the garden, grounds, and overall Country House aesthetics to align with brand standards.
- Team Culture Development: Given a significant portion of our staff live in, you will foster a culture of teamwork and harmony, recognising the crucial role it plays in the overall success of our house.
- Centralised Support: Leverage the support of our central Human Resources team for recruitment, performance management, and conduct-related matters. Similarly, work with the central support operations team for the implementation and upkeep of all facets of Health and Safety, purchasing, stock management control, and reporting.
- We are seeking an individual with a robust commercial background in the Tourism or Hospitality industry. We are keen to hear from Assistant Hotel Managers, Country House Assistant Managers, Hotel Assistant General Managers or Assistant Hospitality Managers, who can showcase a track record of successful management within a hotel, country house, or similar establishment.
- If you possess traits such as natural outgoingness, sociability, exemplary customer service skills, and excel as a team leader, we welcome your application.
- Given the nature of our industry, flexibility is key. The role necessitates adaptability to varied working hours, particularly during evenings and weekends
-
General Manager
3 weeks ago
Annesley Gandon Solutions Keswick, United KingdomWe have an exciting and unique opportunity available for a Holiday Park General Manager in Cumbria. · We are looking for a dynamic leader to take full accountability for the day-to-day running of the park ensuring all revenue targets and budgets are achieved, whilst ensuring exce ...
-
General Manager
3 weeks ago
Untapped Potential Recruitment Ltd Glenridding, United Kingdom**General Manager** · **Location: Lake District** · **Salary: c£40-45k + benefits ( depending on experience)** · **Job Type: Permanent / Full Time** · Our client, Lake District Estates, is an award winning, family-owned leisure & tourism business with its Head Office located in K ...
-
General Manager
2 weeks ago
AdMore Recruitment Limited Workington, United Kingdom**General Manager** · **Allerdale** · **Casual Dining / Branded Restaurant - Up to 42k + Bonus** · **Do you consider yourself a leader?** · **Are you a hands-on, energetic and ambitious Manager?** · **Do you have aspirations to be an Area Manager within 2 years?** · We are workin ...
-
General Manager
1 week ago
Taste Hospitality Cumbria, United KingdomGeneral Manager - Cumbria - Luxury Hotel · A General Manager is required for this beautiful luxury country house hotel in Cumbria. · The menu is classical British with a modern twist and this is changed seasonally with all produce being sourced from the best of local suppliers. · ...
-
General Manager
1 week ago
Whitbread Cumbria, United Kingdom**General Manager - Cockermouth - Brewers Fayre** · **Salary: From £36,000 to £41,000 depending on experience plus the chance to earn 50% BONUS** · Reporting to the Regional Operations Manager, our General Managers play a pivotal part in the success of the business. It's all abou ...
-
General Manager
2 weeks ago
CSG USA, United Kingdom**Job Summary** · - Achieve company and client financial targets and goals. · - Develop and maintain client and customer relationships. · - Motivate, coach, mentor and develop frontline (hourly) staff; and/or · - Ensure company standards are met to include compliance with company ...
-
Assistant General Manager
3 weeks ago
Dish Hospitality UK Limited Ambleside, United Kingdom Full timeASSISTANT GENERAL MANAGER, COUNTRY INN, AMBLESIDE, £31,000 · Independent Country Inn Group · Stunning Venue, Quality Accommodation available · Benefits include: · Starting salary of £31,000 · Superb modern self contained apartment available with the role · Straight shifts on a 48 ...
-
Assistant General Manager
3 weeks ago
Ginger Recruitment Services Limited Kendal, United Kingdom Full timeAssistant General Manager · Cumbria · £32,000 · Benefits: · 4 Day Working Week · 45 Hour Contract · Accommodation Available · Service Change & Cash Tips · Training & Development Programme · This role offers the chance to lead a dynamic team across various departments, ensuring ev ...
-
General Manager, Sales
4 weeks ago
HCP INTERNATIONAL Brunei, United KingdomOur Client is a leading passenger car dealer group operating from several locations in South-East Asia; they have an immediate opportunity for an experienced **General Manager, Sales** (General Sales Manager, Brand Manager, Sales Director) to join their leadership team. · **The R ...
-
General Manager
1 week ago
SSP Carlisle, United KingdomGeneral Manager – Pumpkin Cafe @ Carlisle Station · If you're passionate about food and travel, you've come to the right place. We are the Global food travel experts, and we have something delicious for everyone. Whether you're flying, taking a train, or just passing by, we have ...
-
General Manager
2 days ago
Detail 2 Recruitment Limited Stanwix, United KingdomGeneral Manager - Hospitality - Carlisle - £45,000 + Bonus · About the company · We are on the lookout for an experienced hospitality operator to join a fantastic business · This is a brilliant opportunity for a strong and vibrant General Manager to join a well known business wit ...
-
General Manager
2 days ago
The Ivy Collection Northern Ireland, United Kingdom Full timeThe Ivy Belfast brings sophisticated all-day dining to the heart of city. From brasserie classics to fantastic vegan and vegetarian dishes, our lively restaurant offers something for everyone to enjoy, seven days a week. Located in a busy part of the city centre, our vibrant res ...
-
General Manager
4 weeks ago
SSP Stanwix, United KingdomCompany description: · . · Job description: · General Manager Pumpkin Cafe @ Carlisle Station · If you're passionate about food and travel, you've come to the right place. We are the Global food travel experts, and we have something delicious for everyone. Whether you're flying, ...
-
General Manager
3 weeks ago
SSP Stanwix, United KingdomGeneral Manager Pumpkin Cafe @ Carlisle Station · If you're passionate about food and travel, you've come to the right place. We are the Global food travel experts, and we have something delicious for everyone. Whether you're flying, taking a train, or just passing by, we have th ...
-
General Manager
1 week ago
The Ivy Collection - Management Northern Ireland, United Kingdom Full timeThe Ivy Belfast brings sophisticated all-day dining to the heart of city. From brasserie classics to fantastic vegan and vegetarian dishes, our lively restaurant offers something for everyone to enjoy, seven days a week. Located in a busy part of the city centre, our vibrant rest ...
-
General Manager
1 week ago
SSP Group Carlisle, United KingdomAbout the Role · If you're passionate about food and travel, you've come to the right place. We are the Global food travel experts, and we have something delicious for everyone. Whether you're flying, taking a train, or just passing by, we have the best food and drink options fo ...
-
General Manager
1 week ago
Frasers Group Carlisle, United Kingdom Full timeCompany Description · This is a full-time position responsible for the day-to-day running of the business. Responsible for leading the team in all sales and operational processes, with a keen eye for detail and ability to OWN IT. This role is accountable to various KPI's and is ...
-
Healthcare Assistant
4 weeks ago
Castlehead Medical Centre Keswick, United KingdomHealth & Safety The post-holder will be responsible for the management of their own and others' health and safety. Be responsible for Infection Control as defined in the practice Health & Safety policy, the practice Health & Safety manual, and the practice Infection Control polic ...
-
Cover Cleaner
4 weeks ago
Spotless Commercial Cleaning Keswick, United KingdomWe are currently recruiting for a cover cleaner to cover a retail store in Keswick. · Tuesday to Saturday 3 hours per day. Flexible times while the store is open. · **Responsibilities**: · - Perform general cleaning duties, including sweeping, mopping, dusting, and vacuuming. · - ...
-
Trusts & Grants Fundraiser (Part Time - Flexible
3 weeks ago
Calvert Reconnections Keswick, United Kingdom Part time**Hybrid - 30 hours per week - flexible working hours throughout the week** · WHAT WE DO: · The Lake District Calvert Trust is a charity that challenges disability through outdoor adventure. We provide fun-filled outdoor adventure for all, with our adapted equipment and specialis ...
Assistant General Manager - Keswick, United Kingdom - HF Holidays
4 weeks ago
![Default job background](https://contents.bebee.com/public/img/bg-user-ex-1.jpg)
Description
Country House Assistant Manager – Derwent Bank
Ref: HF24107
Location: Derwent Bank, Portinscale, Nr Keswick, Cumbria, CA12 5TY
Contract: Permanent, Full Time
Salary:£28,080
Reporting to: House Manager
Job Benefits: 33 Days Annual Leave inclusive of Bank Holidays, Exclusive discounts on our holidays for you, your friends & family, professional training & development, Pension Contributions, Medical benefits package, Exclusive discounts at several outdoor equipment stores, cycle to work scheme
Overview:
Nestled within the breathtaking area of outstanding natural beauty, our Derwent Bank country house proudly boasts 45 elegantly appointed bedrooms, providing a serene retreat for up to 55 guests embarking on guided or self-guided tour holidays. We have an exceptional opportunity for a dynamic and skilled Assistant Manager to become an integral part of our team at the enchanting Derwent Bank country house.
About the role:
As the Country House Assistant Manager, your role revolves around supporting the House Manager to deliver an exceptional standard of customer service, ensuring every facet of the house operates at the pinnacle of excellence. Your responsibilities span various domains:
As an Assistant General Manager your role encapsulates not just management but a commitment to creating an environment where every detail reflects the excellence and unity that defines our brand. Your potential to contribute to our team goes beyond professional competence; it lies in your ability to infuse warmth, leadership, and excellence into every facet of our Country House operations. This role will require you to deputise for the House Manager covering Days off and Annual Leave.
What are we looking for?
About HF Holidays:
HF Holidays are a B Corp Certified British heritage brand with over 110 years of experience organising walking holidays in the UK, Europe, and beyond. We've been leading the way since 1913 and offer over 260 carefully curated guided and self-guided walking tours on six continents and in 40 destinations worldwide. Run as a co-operative, we put people at the heart of everything we do and are proud to be part of a community with a shared passion for the great outdoors. Friendship, fun, fresh air, and the feelgood factor have always been our guiding principles. Our 500-strong team are based at our two offices in Cumbria and Hertfordshire and across our 16 country houses located in some of the UK's best-loved national parks and National Landscapes.
Our Application Process:
To ensure a fair and unbiased evaluation process, we welcome candidates to submit their CVs without including personal identifying information, such as name, gender, age, race, religion, or any other factors that may reveal their identity. This practice aligns with our commitment to fostering equal opportunities for all applicants. If successful, you will be invited to an online / face-to-face interview with our House Manager. If you wish to apply, please forward your CV - we'd love to hear from you
Equity and Diversity:
We recruit, employ, train, promote, and compensate individuals based on job-related qualifications and abilities. HF Holiday's has a longstanding policy of providing a work environment that respects the dignity and worth of each individual and is free from all forms of discrimination; We are an equal opportunity employer and will not discriminate against candidates based on any of the protected characteristics set out under the Equalities Act 2010 or any other characteristic protected by law.
HF Holidays also provides reasonable adjustments to qualified individuals with disabilities in accordance with applicable laws. We are a member of the Business Disability Forum. If you need to enquire about a reasonable adjustment, or need assistance with completing the application process, please email or call us and a member of our Resourcing Team will be happy to help you.