Dio - Charges Support Officer - Huntingdon, United Kingdom - Ministry of Defence

Ministry of Defence
Ministry of Defence
Verified Company
Huntingdon, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Details:


Reference number:


Salary:

- £22,220- + Civil Service Pension with an average employer contribution of 27% and additional benefits
Job grade:


  • Administrative Officer
    Contract type:
  • Permanent
    Business area:
  • MOD
  • Defence Infrastructure Organisation
  • COO
  • Regional Delivery (Accommodation)
  • Strategic Support Manager
    Type of role:
  • Administration / Corporate Support
    Working pattern:
  • Flexible working, Fulltime
    Number of jobs available:
  • 1Contents
Location

About the job


Benefits:

Things you need to know

Location

  • HuntingdonAbout the job

Job summary:


Do you want to work for the Defence Infrastructure Organisation (DIO) and play a key role in keeping our country safe through caring for the Defence estate and those that depend on it? DIO manages the Defence estate, one of the UK's largest and most diverse property portfolios, enabling the armed forces and Defence civilians to live, work, train and deploy.

From net carbon-zero accommodation to runways for the F35 fighter jets, our outputs are unique in the UK and across the globe


Job description:


This is an exciting opportunity for a motivated, forward-thinking individual to take on a rewarding role within the Charges Team at RAF Wyton.

As part of a small fast-paced dedicated customer facing team the position of Charges Support Officer is a key role assisting in the financial management and delivery of account receivables.

This is a busy team managing customer expectations along with collaborating with other areas within the Defence Infrastructure Organisation.

The postholder is responsible for initiating invoicing for Civilians and International Personnel through Defence Business Services along with the management of accounts for Irregular Occupants.

The Team works closely with other areas within DIO and the wider MOD to provide support to individuals.


About DIO
View our YouTube video to see more about our work


Person specification:


  • The Charges Support Officer will be responsible for the Management of Irregular Occupants, issuing monthly letters and statements.
  • Initiate debtor address traces in accordance with the Defence Infrastructure Organisation's (DIO) business debt recovery plan.
  • Undertake investigation of disputed charges using various IT systems in line with DIO procedures.
  • Carry out regular checks of files and archive in accordance with the departments processes.
  • Initiate invoicing for Civilians, Students, and International Personnel.
  • Maintain accurate Occupant logs and records via excel and sage.

Desirable Skills and Experience

  • Management of Customers.

Behaviours:

We'll assess you against these behaviours during the selection process:

  • Managing a Quality Service
  • Working Together
  • Leadership
  • Delivering at Pace
  • Managing a Quality Service
  • Working Together

Benefits:


  • Highly competitive Pension Scheme with an average employer contribution of 27%.
  • Alternative working practices such as working from home.
  • Opportunity to join one of our several D&I Networks. We value diversity and are committed to being an equal opportunities employer.
  • 25 days annual leave rising (1 day per year) to 30 days upon completion of 5 years' service.
  • Enhanced Parental Leave.
  • Most sites have free car parking, Sports & Social Clubs, Gym, on site shops and subsidised canteens.

Allowances
This post does not offer any assistance with relocation allowances.


Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.


Employment Hours


The post advertised is for 37 hours net, however the Ministry of Defence offers a range of flexibilities to enable a better work-life balance for employees.

Flexible working patterns will be considered.

Things you need to know


Selection process details:


  • This vacancy is using Success Profiles, and will assess your Behaviours and Experience

Behaviours:


  • Managing a Quality Service
  • Working Together

Experience:


  • CV including Job History and Previous Skills & Experience
At
interview you will be assessed against the above
PLUS the following:


Behaviours:


  • Managing a Quality Service
  • Working Together
  • Delivering at Pace
  • Leadership

Experience:


  • CV including Job History and Previous Skills & Experience
Application sifting is scheduled to take place on week commencing 30th January 2023.


Interviews will either be conducted face-to-face or via MS Teams, more details will come closer to the date of the planned interviews, which will be conducted week commencing 6th February 2023.

Feedback will only be provided if you attend an interview or assessment


Security:


  • See our vetting charter.
  • People working with government assets must complete basic personnel security standard checks.

Nationality requirements:

This job is broadly open to t
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