Hire Desk Controller - Bonnybridge, United Kingdom - Loc Hire
Description
We are currently looking for a Hire Desk Administrator to work in our Head Office in Bonnybridge. This is a 'hands on' role. You must be confident, organised and able to work in high pressure situations.Duties:
- Checking availability of units and ensuring that statuses are always up to date on the systems.
- Processing purchase orders and quotes for hire equipment.
- Entering new hire contracts into the ordering system, then maintaining the hire through to off hire and completion, while communicating with customers throughout the process.
- Communicating effectively with other colleagues and providing a helpful and friendly point of contact for depot enquiries.
- Dealing with customers professionally and politely, while maximising sales.
- Resolve customer issues promptly and satisfactorily.
- Maintain Health and Safety standards within the hire office.
Experience & Skills Essential:
- Previous experience of working in a customer focused role
- Good telephone manner
- Help build good customer relationships
- Excellent communication skills with a friendly approach
- Sound computer skills, hire systems desirable
- Have the ability to make competent commercial decisions within a fastmoving environment.
Desirable:
- Scheduling experience.
- Experience in hire industry.
Job Types:
Full-time, Permanent
Salary:
£19,500.00-£24,000.00 per year
Benefits:
- Onsite parking
Schedule:
- Monday to Friday
Supplemental pay types:
- Commission pay
Experience:
- customer service: 1 year (preferred)
Work Location:
One location
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