Water Regulations Officer - Cardiff, United Kingdom - RPS Group

RPS Group

Verified Company

Cardiff, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Contract type 12-month fixed term contract

RPS are seeking a Water Regulations Officer to support the reduction of leakage and customer consumption through our clients' programme by identifying internal and external leakage, undertaking minor pluming works, water efficiency awareness and product fitting within customers' properties.

The salary for this role is £23-£24k plus benefits, and accommodation will be provided for when travel is required. The role is 40 hours per week and a van, phone, and fuel card are provided.

We're
RPS, our projects are all around you. We define, design, and manage projects that create shared value to a complex, urbanising and resource-scarce world. Our people are our success. We need people who share our passion on solving the problems that matter. And where you'll be supported every step of the way. Here is where you come to build a career.

What you'll be doing

You will be working within the Water Regulation Team, undertaking plumbing repairs and installing water saving products on the customers property that align with the DCWW principles in a safe and competent manner, providing excellent customer service.

It is also your role to deliver behaviour changing education to customers on water efficiency to encourage a reduction in customer demand and drive the efficient use of water within our customer base.

Working as a team member you will be responsible for arriving at solutions and alternatives that enhance the companies measures of success, through water regulations and trench inspections.

This role may involve moving heavy items including manhole covers and working in all weather conditions (this could include night work).

Key responsibilities will include:

Supporting stakeholders with investigations such as Water Quality, Legal department etc.
Undertaking thorough investigation of premises, with the aim of limiting risks to public health and our network.
Preparing reports on any noncompliances and agree with the owner the acceptable plan for correcting all noncompliances, as well as to undertake repeat inspections and to advise the owner when their installations are now compliant.
Providing a service to customers (both internal and external) on Water Fitting Regs. Such advice may include an explanation of the WFR, what are the customer's responsibilities under the Water Fitting Regs, and to comment if something contravenes the Water Fitting Regs.
Raising, processing and issuing all required documentation for all planned, pending and completed tasks, seminars, meetings and inspections in accordance with company policy. All documents and reports must meet the required standards for quality and accuracy.
Recommending and progressing legal proceedings under the Water Fitting Regs where appropriate in accordance with Dŵr Cymru policy and procedures.
Preparing written inspection reports to support the team and stakeholders.

Who we're looking for?

You'll have a sound understanding of the Water Supply (Water Fittings) Regulations in the context of understanding and prioritisation of scheduling work.
A strong customer service ethos with great interpersonal skills and the ability to solve problems
Good reporting / report writing ability
Knowledge of Microsoft software packages including but not limited to Excel, Word, Access along with SAP packages advantageous.
Ability to work to deadlines and achieve targets
City and Guilds in Plumbing or NVQ equivalent
City and Guilds in Water Regulations for Enforcement Staff or equivalent.
Full UK driving licence

What's in it for you?
Here you'll find true support and encouragement. We're an accredited training provider and we support learning and development for everyone.

A personal development plan and a transparent career pathway puts you in the driving seat of your career and you'll be supported as far as you want to go.

We encourage and value different ideas, perspectives, and styles of thinking. We need a mix of experiences and skills to develop the most innovative ideas. We respect one another and recognise the potential and contribution of everyone. You'll be joining a diverse community and a company that puts its people first and prioritises their wellbeing.

What happens next?
If we feel you are a good match you will be invited to attend a competency-based interview.

LI-EWH1

RPS

Our Approach
Our people live our purpose, deliver our promise, and demonstrate our behaviours every day. Our behaviours define who we are. Developed by our people, they underpin everything that we do. They create the memorable experiences we are known for and make
RPS a great place to do great work.

'Stronger Together' is one of our five core behaviours and it is inherent in creating an inclusive workplace:
'We are respectful, acknowledge diversity, and recognise the potential and contribution of everyone. We bring out the best in one anot