Night Support Worker - Westminster, United Kingdom - Look Ahead Housing and Care

Look Ahead Housing and Care
Look Ahead Housing and Care
Verified Company
Westminster, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Job profile:


  • The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.
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Job details:
Job details:

Job reference

  • REQ00474
  • Date posted
  • 16/05/202 Application closing date
  • 16/06/202 Location
  • Westminster
  • Salary
- £18,642.00 per annum,

  • Package
  • Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
  • Contractual hours
  • 30
  • Basis
  • Part time
  • Job category/type
  • Part Time, Permanent
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Night Support Worker:

Job description

  • We're looking for a kind, compassionate and resilient N
    ight Support Worker join our
    Homelessness service in Westminster. No personal care or experience is required, just the right values.

£18,642.00 per annum, working 30 hours per week. _Benefits include 25 days Annual Leave, pension schemes, _staff discounts, healthcare and career progression._

Want to feel like you're part of one team? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something

  • This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation._

What you'll do:

Hopkinson House Hostel provides 24-hour accommodation-based support for 63 individuals who have experienced multiple disadvantages, including rough-sleeping.

homelessness as well as individuals who have been diagnosed with severe and enduring mental health conditions who are under the Care Programme Approach (CPA).


Many residents have experienced trauma and struggle with mental health problems and can find forming relationships and trusting those in authority difficult as a result.

Hopkinson House staff focus on building meaningful relationships with residents, to support them to engage with other services, and move on to more independent accommodation in the future.

Hopkinson House implements and promotes the Psychologically Informed Environment (PIE) model.

This is an approach to supporting people out of homelessness, those who have experienced complex trauma, or are diagnosed with a personality disorder, by focusing on building relationships.


The hostel aims to work in a trauma-informed way and considers psychological models and theories both in terms of how to support residents, and in the day-to-day running of the hostel.

It also considers the psychological needs of staff, for example, developing skills and knowledge and regularly reflecting on the work.


Hopkinson House has an in-house Clinical Psychologist who offers one-to-one support to residents, runs reflective practice and training for staff, offers debriefs after difficult incidents, supports the management team to work in a psychologically informed way.


In addition to the vital work undertaken by the team, residents are supported by a various specialist, including the in-house clinical psychologist, art therapist, and specialist substance misuse worker the service workers with various agencies such as community mental health teams, substance misuse teams, specialist outreach teams and homeless GP surgeries.


As the part time night support worker team your responsibilities are to ensure the Health and Safety of customers and the building throughout the night.

Reporting any repairs and dealing with and responding to Anti-Social Behaviour, any incidents or emergencies that may arise.


About you:


  • Building supportive, trusting relationships with customers, local residents and external partners, creating a positive atmosphere
  • Conducting regular patrols of the building
  • Answering calls
  • Respond to and deal with ASB complaints from local residents with the Night Security team
  • Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues
  • Ensuring Look Ahead Health and Safety policies and local protocols are adhered to at all times e.g. fire safety plans, risk assessments, fire alarm checks, Fire Evacuations, Fire Exit remain clear etc.
  • Ensure that the buildings communal areas remain tidy
  • Being responsible for the handover of key information between shifts verbally and written
  • Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/Manager
  • Ensure Look Ahead Health and Safety policies are adhered to at all times and to uphold all health and safety responsibilities within relevant policies and local protocols
  • Adhere to all the policies and procedures of Look Ahead Care & Support plus those specific to the project including any statutory requirements
  • Reports all accidents, incidences, emergencies or Safeguarding to the tea
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