Billing Supervisor - London, United Kingdom - Bridge of Hope

Bridge of Hope

Verified Company

London, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We are recruiting for a Billing Supervisor, this role is working for a well-established and reputable organisation based in the London area on a 12 month fixed term contract.

You will be:

Overseeing the billings team and ensuring a consistent and high level of customer service
Leading the billing teams and ensuring all targets are met, processes are followed and customers are communicated to in a timely manner
Managing the team and ensuring all performance issues are dealt with as per company guidelines
Maintaining thorough and accurate customer record keeping
Ensuring all billing processes are correctly documented and up to date at all times
Designing processes to deliver great customer care and provide a modern luxury service
Ensuring processes remain proactive in line with KPI's and business contractual conditions
Responsible for managing the debtors process ensuring revenue leakage is minimised
Overseeing the enforcement and third party fine procedures with a strong understanding of the legal ramifications and business exposure
Supporting the delivery of continuous improvements including the requirements for the automation of any processes