Internal Communications Manager Technology - United Kingdom - Arqiva Group

Description

Internal Communications Manager Technology

Job Description

Job Description

Location London or Winchester. Arqiva operate a flexible hybrid working model with travel required to either London or Winchester twice a week. Salary/Package Up to £65, % bonus Accountabilities

• Develops and delivers internal communications plans in support of the Operations agenda – both to teams inside the Operations organisation and working with peers across the internal communications team where necessary to land messages in other units. Works independently, only seeking input where projects are of a particularly high level of risk / complexity.
• Provides expertise to enable internal communication to be delivered with both impact and influence across Operations. Challenges and probes leadership team and programme teams to clarify the outcomes they seek to achieve and shapes approaches. Takes into account business wide agenda and potential reputational risk of desired communication not just 'in project demands', and marries the two accordingly
• Identifies and agrees with the Operations team the key communications activities that drive the biggest impact, ensuring the appropriate level of air traffic control so that the most important messages cut through
• Develops and delivers compelling and impactful content and communication materials for the key activities that resonate with specific target audiences (primarily in Operations) - choosing the most relevant communications channels for the target audiences.
• Supports and enables both project teams and leaders to understand the impact of their communication. Influencing and enabling them to 'own' their communication approaches so that they deliver defined outcomes
• Supports Operations on any large scale organisational change activity to ensure we manage communications appropriately – works closely with Organisational Change Management team and other stakeholders to deliver
• Provides insight on employee sentiment using a range of measurement tools and techniques, and highlighting areas for attention / opportunity / course correction
• Supports the Director of Communications as required during business continuity situations when immediate instruction / guidance is required. Identifies risk and is proactive with ensuring messages can 'cut through' other communications noise so that they land with immediacy, impact and action.
• Works alongside the P&C team and the ExCo member's EA to support employee engagement activity – making sure there is consistency of experience and messaging across disparate teams
• Where required, manages external supplier relationships including creative agencies

Qualifications

• Degree qualified / equivalent professional qualification

Experience/Expertise Extensive experience of internal communications and its application

• Track record of applying the core skills of planning, channel management, message and content creation, and measurement relative to reach and impact to achieve impact, action and engagement
• Has a working knowledge of the role internal communication plays in a change management environment.

Technical / Professional Skillset(s)

• Can prepare proposals and plans and then present them persuasively to gain support for delivery
• Has exemplary writing skills, adapting to audience and channel to achieve outcomes that have impact
• Has excellent relationship building and active listening skills and can adapt personal style to project team / stakeholder to ensure needs and outcomes are understood
• Has the highest level of integrity and is comfortable working with sensitive information / in pressurised situations
• (Desirable Membership to a professional body such as CIPR or IoIC ).

Who We Are Arqiva is at the heart of the broadcast and utilities sector in the UK and beyond. Through our infrastructure we ensure media and data is taken from, and delivered to where it is most valued, whether that's from broadcasters to your TV screen or radio, or from your smart meter to the utility company. Even if you haven't heard of us before, the chances are you're indirectly a customer of ours and our infrastructure is part of your everyday life. We have a rich heritage and an exciting future ahead of us, and there's so much more to us that we can't wait to share with you. What do you need to be the best version of you... We have worked closely with our colleagues during the past 18 months to create Work. Life. Smarter. – our approach and commitment to a flexible and hybrid working culture for everyone. Our approach gives our colleagues empowerment and support to work in ways that enable them to thrive in their role. We are very much on a learning journey at Arqiva, but through a balance of in-person and remote working opportunities, we are encouraging our teams to work together to put in place what works best for them, ensuring that they're meeting individual, team and customer needs. Our colleagues feel empowered by the opportunities available to them to ensure we all bring our very best selves to work, wherever that may be, and we welcome the opportunity to talk to you about how Work. Life. Smarter. could work for the role you are interested in, as well as formal flexible working requests such as part-time or job shares. Inclusive Arqiva For us, building a working environment that is diverse, inclusive and engaged, is a positive for both our colleagues and our customers. This is why we have invested in our partnerships with initiatives and organisations such as Tommy's Pregnancy at Work, Inclusive Employers and WISE (Women in Science and Engineering). We also have active and thriving networks to support our colleagues like our Working Families network, Women at Arqiva and Diversity Ambassadors. Take a look at our LinkedIn Life page for more details - //

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Marketing, Public Relations, and Writing/Editing

• Industries

  Telecommunications, Broadcast Media Production and Distribution, and IT Services and IT Consulting

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