- GCSE in Maths and English or Functional Skills, Level 2
- NVQ3 level Secretarial or Business Administrative qualification or equivalent level of demonstrable experience
- Medical Terminology Qualification Level 2 or equivalent level or short courses or equivalent demonstrable working experience
- Customer care qualification, Level 2 or short courses or equivalent demonstrable working experience
- People management qualification
- Audio-typing qualification or equivalent level of working experience with medical terminology
- Excellent communication and interpersonal skills
- Excellent planning, prioritisation and organisational skills
- Substantial working knowledge of secretarial/clerical processes
- Efficient and accurate word processing skills
- Substantial working knowledge of functionality of Patient Administration Systems
- Understanding of a range of work procedures associated with outpatient clinic arrangements, secretarial office procedures and case note procedures
- Knowledge of General Data Protection Regulations and patient confidentiality
- Demonstrable experience in Line Management and Leadership activities
- Substantial Secretarial and administrative experience
- Extensive use of Office and Outlook, including word, excel and powerpoint, e-mail and internet
- Healthcare / NHS Trust experience
Team Leader/Medical Secretary - Middlesbrough, United Kingdom - South Tees Hospitals NHS Foundation Trust
Description
Job overview
Department: Plastic Surgery
37.5 Hours per week
Full Time - This role is to work from Monday to Friday on site, within the core hours of hours per day).
The collaborative of Head & Neck, Orthopaedic and Reconstructive Services, is looking for an enthusiastic Team Leader who is looking for a challenge, with the potential to develop skills and knowledge and will support the collaborative in obtaining its goals of working through the recovery plan, created by the COVID pandemic and providing a high quality service to its patients. You will work very closely with the Admin Manager and other Team Leaders within the collaborative.
Main duties of the job
The post holder will be required to demonstrate excellent communication, organisational and supervisory skills and be able to work as an effective member of a multidisciplinary team taking a lead role in providing a comprehensive, effective and professional secretarial and administration support to the service. They will be responsible for ensuring the team deliver an effective and efficient service to Plastic Surgery.
The post holder will deputise for the Admin Manager in their absence and undertake aspects of a line management role for junior admin support.
South Tees Hospitals NHS Foundation Trust offers leadership and improvement training to all new staff to the Trust; this training programme has been designed to support our leaders in developing their understanding of leadership and management skills. You will be expected to attend the New and Aspiring leaders programme, and the Foundation Quality Improvement Programme that the Trust delivers. After you complete this one and a half day of training you will be able to explore further leadership and improvement training opportunities, we offer further in-house courses and bitesize programmes and leadership apprenticeships at level 3,5 and 7.
This vacancy will close when we receive sufficient completed applications.
Working for our organisation
South Tees Hospitals is the largest hospital trust in the Tees Valley with two acute hospitals and services in a number of community hospitals.
The James Cook University Hospital in Middlesbrough is a designated major trauma centre and provides all its specialties from one site which is unique for a hospital of its size. It provides a wide range of district general hospital services and specialist services such as neurosciences, renal medicine, spinal injuries, major trauma, cardiothoracics, vascular surgery and cancer services. It has 1,024 beds, a 24-hour acute admissions unit and an emergency department which houses the major trauma centre for Durham, East Cleveland, Tees Valley and North Yorkshire and has its own helipad. In 2012 the Middlesbrough hospital completed a £35 million redevelopment of its cancer services and is now proud to provide some of the best facilities in Europe. The James Cook University Hospital has a modern, central operating suite containing 20 well-equipped theatres and a 16-bedded intensive care unit. There is also an Institute of Learning, Research and Innovation on site, embracing postgraduate medical education, undergraduate teaching centre, nurse training school, the school of radiography and library facilities.
Detailed job description and main responsibilities
Please see the full job description and person specification document(s) for main responsibilities of the role.
Person specification
Qualifications
Essential criteria
Desirable criteria
Knowledge & Skills
Essential criteria
Experience
Essential criteria
Desirable criteria
Disclosure and Barring Checks (DBS)
It is now the policy of South Tees Hospitals NHS Foundation Trust that all successful candidates who are new to the Trust who require DBS clearance for the post they have been offered, are required to pay the cost of their DBS. The method of payment for this is via salary deduction from your first month's pay.
Equality, Diversity and Inclusion
South Tees Hospitals NHS Foundation Trust is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. We welcome applications from the Black and Minority Ethnic (BAME) Network; LGBT+ Network; Disability and Long-Term Health Conditions Network, Faith Network, Childless not by Choice Network and the Menopause Support Group.
As an inclusive employer, we are here to support you.
If you have any special requirements to help you with your application, email our team at
The Trust encourages and supports all applicants to be fully vaccinated against both COVID19 and influenza.
Please be aware, there are occasions where some vacancies may close prior to the closing date advertised. This will only happen where sufficient applications are received AND will be made evident on the job advert.
Please note if you are successfully shortlisted, we will contact you via the email address that you have applied from so please ensure you check your emails regularly.
Existing employees of South Tees NHS Foundation Trust currently on the Redeployment Register, who meet the essential criteria for this post, will be shortlisted and interviewed prior to all other applicants.