Home From Hospital Support Service Coordinator - Derby, United Kingdom - South Derbyshire CVS

South Derbyshire CVS

Verified Company

Derby, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

FOR YOUR APPLICATION TO BE CONSIDERED, PLEASE SEND A TAILORED COVER LETTER ALONGSIDE YOUR CV EXPLAINING HOW YOU MEET THE PERSON SPECIFICATION. PLEASE ENSURE THIS IS NO MORE THAN THREE A4 PAGES.

Home from Hospital Support Coordinator (hospital based)

Salary:
£26845 (pro rata for part time posts)

Hours:22.5 hours per week

Contract Type:
Fixed Term until 31st March 2024

Pension:
SDCVS has a workplace pension scheme with matched contribution

Responsible to:
DHFHSS Field Partner Manager

Based:
Derby Royal Hospital

Purpose of job

To support the co-ordination of a person-centred Home from Hospital Support Service (HFHSS), respond to individuals within a specific geographical area.

To assess need and support planning for discharge from hospital, liaise with and support area coordinators to deliver and review a service response aimed at achieving identified outcomes for service users.

Main duties

Actively promote the HFHSS and to develop working relationships and referral pathways with the Integrated Discharge Hubs at the acute hospitals
To work closely with Hospital Discharge Coordinators on the wards to identify patients prior to discharge that may need HFH support.
To assess the patient's suitability for HFH support prior to discharge.
To assess and discuss with the patient their needs on leaving hospital and undertake and document a personcentred holistic assessment of need
To begin planning the support required prior to them leaving hospital with area HFH coordinators
To oversee the implementation of a personcentred delivery plan in response to the assessed need (as above), linking with HFH District Coordinators and other communitybased services where appropriate
To support the hand over to HFH District Coordinators upon discharge and assist where appropriate
To assist in reviewing service user progress
To identify any gaps/ needs that the service cannot assist with and record those for feedback to Hospital Discharge Teams.
To carry out appropriate risk assessments
To record all activities and keep up to date and accurate case notes on CRM
To produce service and monitoring reports
To work within agreed service standards and ensure contractual targets are met.
To comply with all organisational policies and procedures and be fully committed to safeguarding, confidentiality and equality & diversity when carrying out duties
To contribute to the overarching aims and work of the organisation as required

Person Specification

Skills:

Excellent customer service and communication skills including the ability to deal with difficult and challenging situations
The ability to support people to live independently in the community and build confidence and resilience
Excellent communication and partnership working skills
Effective planning, task and time management skills, the ability to meet deadlines
Excellent IT skills including the use of databases to record and report case information.
The ability to work within a team and on own initiative

Qualifications:

Good standard of education and/or evidence of personal development (equivalent to Level 3)

Experience

Experience of assessing and managing risks
Experience of working with vulnerable clients
Preferable experience of working within a hospital setting and knowledge of the discharge pathways

Knowledge

Good understanding of local Safeguarding procedures and responsibilities.
Good understanding of the Derbyshire Health and Social Care system including services which are available to people locally
Good understanding of a range of common health conditions
Good understanding of how life changing events (such as bereavement, ageing, physical or mental illness, welfare benefits or discharge from hospital) can impact on a person
Understanding of equality and diversity

Interviews expected to be carried out: w/c 23rd January 2023

Job Types:
Part-time, Contract

Contract length: 15 months

Part-time hours: 22.5 per week

Salary:
£26,845.00 per year

Day range: